Technical Support Specialist

Amentum is seeking an Information Technologist to support the Program Executive Office Integrated Warfare Systems (PEO IWS) under the Cybersecurity Workforce (CSWF) construct. The successful candidate will provide advanced technical support for a range of applications, systems, and networks.

This role requires the ability to work independently, as well as part of a team, to solve complex problems, troubleshoot issues, and implement solutions.

HIRING SALARY RANGE: $75,000 - $85.000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant internal equity, and alignment with market data.)
This position includes a competitive benefits package. For more detailed information on our Benefits and what it is like to work for Amentum: please visit our careers site: www.amentumcareers.com

Technical Support Specialist Responsibilities Include:

• Providing technical support for systems, applications, and networks in the PEO IWS environment.

• Responding to and resolve escalated technical issues from end-users in a timely and efficient manner.

• Monitoring system performance and make recommendations for improvements.

• Performing root cause analysis on technical issues and develop solutions to prevent future occurrences.

• Developing and maintaining technical documentation for supported systems.

• Working with cross-functional teams to identify and resolve technical issues.

• Assisting in the design and implementation of new systems and applications.

• Conducting training and providing technical guidance to end-users as required.

Minimum Qualifications:

• Graduate degree from accredited University

• In Lieu of Graduate degree, High School diploma, Certified Information Systems Security Professional (CISSP) and Certified Information Systems Security Professional (CISSP)

• CompTIA Advanced Security Practitioner (CASP+)

• Minimum of 10 years of experience

• Experience with Navy Marine Corps Intranet (NMCI)

• Experience with Data/Information Management Planning

• Experience monitoring of data centers, technical service centers, help desks, communication networks (voice and data), computer systems operations and maintenance, integrated data environments technical.

• Experience managing support for the Non-Classified Internet Protocol Router Network (NIPRNet) and Secret Internet Protocol Router Network (SIPRNet) equipment and facilities

• * Position is designated as a Cyber IT/Cybersecurity Workforce (CSWF) position with certification for [411 - Technical Support Specialist] Advanced

• Active SECRET US Government Clearance. Note: US Citizenship is required to obtain a SECRET Clearance

Preferred Qualifications:

• Experience with high-level digital transformation strategy and execution, to include both hardware and software

• Experience with Department of the Navy

• Experience with NAVSEA 03

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.