Technical Support Specialist
Location: Alcobendas, Madrid, Spain
We are looking for a Live Casino Technical Support Specialist to help install, maintain, and monitor technical equipment in our studios. This role is ideal for junior or mid-level candidates who are hands-on, responsible, and eager to learn in a fast-paced environment.
Key Responsibilities
- Install and remove studio equipment following instructions and safety guidelines.
- Maintain studio technical equipment and ensure everything works properly.
- Monitor cameras, audio, lighting, and other systems during operations.
- Prepare studio setups, including panels and technical arrangements.
- Install and maintain cables (low and high voltage).
- Support sound system and basic acoustic setup.
- Assist with additional technical tasks assigned by the manager.
Requirements
- Basic technical knowledge or technical studies.
- Ability to use standard tools safely and correctly.
- Technical experience (electrician, technician, installer, or similar) is a plus but not required.
- Experience in gaming, audio, or video environments is an advantage.
- Responsible, reliable, and detail-oriented.
- English and Spanish required.
- Flexibility to work shifts
What we offer
- Positive and professional work environment
- Opportunity to join a newly established company with strong career growth potential
- Permanent employment contract
- Attractive benefits package
- Competitive Salary
Skills Required
- Basic technical knowledge or technical studies
- Ability to use standard tools safely and correctly
- Technical experience (electrician, technician, installer, or similar)
- Experience in gaming, audio, or video environments
- Responsible, reliable, and detail-oriented
- English and Spanish language skills
- Flexibility to work shifts
What We Do
Digitain is an industry-leading iGaming software provider with cutting-edge solutions, catering to the online, mobile, and land-based sectors. With a proven track record of excellence, we offer our partners a world-class Sportsbook, the most reputable, trustworthy and feature-rich iGaming Platform, a comprehensive payment gateway - Paydrom, Virtual Sports, and more. Whether our partners prefer a Turnkey solution or seamless API integration, our comprehensive offerings empower them to deliver exceptional experiences to their customers. At Digitain, we prioritize innovation, superior technology, and agile development methodologies. We are committed to delivering creative, cost-effective, and customized solutions that precisely meet the unique needs of our partners. Our industry recognition includes prestigious awards from International Gaming Awards, SiGMA Awards, SBC Awards, EGR B2B Awards, and much more. Digitain (MT) Limited, is a company registered in Malta with registration number C 87254 and having its registered address at Dragonara Business Centre, 5th floor, Dragonara Road, SAINT JULIANS, STJ3141 Malta. Digitain (MT) Limited is licensed and regulated by the Malta Gaming Authority under a Critical gaming supply license MGA/B2B/592/2018 Issued on the 29th of January 2020. 18+ | https://www.begambleaware.org/ | Please Gamble Responsibly
