Technical Support Specialist – Autonomous Vehicles

Posted 7 Days Ago
Be an Early Applicant
Austin, TX, USA
In-Office
20-24 Hourly
Junior
Logistics • Professional Services • Transportation • 3PL: Third Party Logistics
The Role
Provide hands-on technical and operational support for an autonomous vehicle fleet: troubleshoot issues, use Unix/Linux CLI to review logs, perform startup/shutdown and basic maintenance, monitor charging and readiness, dispatch vehicles, document/escalate incidents, use Slack and ticketing tools, and occasionally move or drive vehicles.
Summary Generated by Built In

Austin, TX | $20–$24/hr | Full-Time

Join the growing autonomous vehicle industry and help support a cutting-edge vehicle fleet in Austin.

We’re hiring a Technical Support Specialist to troubleshoot technical issues, support vehicle operations, and help keep the fleet ready for daily operations.

Available Shifts

5-day work week:

  • 1st Shift: 4:00 AM–12:00 PM

  • 2nd Shift: 11:00 AM–7:00 PM

  • 3rd Shift: 6:00 PM–1:00 AM

What You’ll Do
  • Troubleshoot and triage technical and vehicle-related issues

  • Use Unix/Linux command line to investigate issues and review logs

  • Support vehicle dispatch and fleet readiness

  • Perform vehicle startup and shutdown procedures

  • Monitor charging and system readiness

  • Perform basic vehicle maintenance and minor technical troubleshooting

  • Document and escalate issues to engineering teams

  • Use Slack, ticketing systems, and other computer tools for daily operations

  • Respond quickly to operational, technical, and safety-related issues

  • Move and occasionally drive vehicles as needed

Requirements
  • 1+ year of technical support, operations support, fleet support, or similar experience

  • Valid driver’s license held for at least 3 years

  • Strong driving experience and confidence in different road and weather conditions

  • Experience with vehicle dispatch, fleet readiness, startup/shutdown procedures, or similar operational tasks

  • Basic vehicle maintenance, routine service, mechanical, or technical troubleshooting experience

  • Comfortable responding quickly to technical or safety-related incidents

  • Comfortable using Unix/Linux command line

  • Strong computer and software skills

  • Experience with Slack and ticketing systems such as Jira or YouTrack preferred

  • Strong communication, organization, and problem-solving skills

  • Able to lift up to 50 lbs

  • Comfortable working on-site around vehicles

  • Comfortable with the $20–$24/hour pay range

Why Join?
  • $20–$24/hour

  • Full-time, 5-day schedule

  • Multiple shifts available

  • Work directly with autonomous vehicle technology

  • Build experience across technical support, fleet operations, and vehicle systems

  • Simple hiring process: 1 on-site interview

If you have technical skills, driving experience, and enjoy hands-on problem solving, apply today.

Skills Required

  • 1+ year of technical support, operations support, fleet support, or similar experience
  • Valid driver's license held for at least 3 years
  • Strong driving experience and confidence in different road and weather conditions
  • Experience with vehicle dispatch, fleet readiness, startup/shutdown procedures, or similar operational tasks
  • Basic vehicle maintenance, routine service, mechanical, or technical troubleshooting experience
  • Comfortable responding quickly to technical or safety-related incidents
  • Comfortable using Unix/Linux command line
  • Strong computer and software skills
  • Experience with Slack and ticketing systems such as Jira or YouTrack
  • Strong communication, organization, and problem-solving skills
  • Able to lift up to 50 lbs
  • Comfortable working on-site around vehicles
  • Comfortable with the $20 - $24/hour pay range
Am I A Good Fit?
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The Company
HQ: Houston, TX
50 Employees
Year Founded: 2017

What We Do

Trucking People is a talent solutions provider with a dedicated focus on the transportation industry, operating within the transportation and logistics sector and primarily focusing on providing reliable trucking services.

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