Technical Support Intern

Sorry, this job was removed at 04:00 p.m. (CST) on Monday, Feb 17, 2025
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Bangsar South, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
In-Office
Gaming • Hardware
The Role

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

Key Responsibilities:

  • Monitor and manage alerts on Slack and AWS dashboards.
  • Provide technical support and troubleshoot issues with internal teams.
  • Use analytical and problem-solving skills to identify and resolve daily issues.
  • Gain exposure to AWS services such as CloudWatch, Lambda, SQS, RDS, ElastiCache, SES, ECS, microservices, dockerization, and containerization.

Qualifications:

  • Good communication skills in both English and Mandarin are essential for this role. This ensures effective support for our global network of merchants and resellers, many of whom use English, while also catering to our valued partners in China who prefer to communicate in their local language.
  • Basic knowledge of .NET Framework, .NET Core (ASP.NET Core MVC), Entity Framework Core/LINQ, JavaScript, and CSS.
  • Strong analytical and problem-solving skills.
  • Some familiarity with API design (Web API/RESTful) and SDKs.
  • Basic understanding of AWS services (CloudWatch, Lambda, SQS, RDS, ElastiCache, SES, ECS, microservices, dockerization, and containerization).
  • Familiarity with databases and SQL queries.

Pre-Requisites :

Are you game?

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The Company
1,383 Employees
Year Founded: 2005

What We Do

Razer™ is the world’s leading lifestyle brand for gamers.

The triple-headed snake trademark of Razer is one of the most recognized logos in the global gaming and esports communities.

With a fan base that spans every continent, the company has designed and built the world’s largest gamer-focused ecosystem of hardware, software and services.

Razer’s award-winning hardware includes high-performance gaming peripherals and Blade gaming laptops. Razer’s software platform, with over 70 million users, includes Razer Synapse (an Internet of Things platform), Razer Chroma™ (a proprietary RGB lighting technology system), and Razer Cortex (a game optimizer and launcher).

In services, Razer Gold is one of the world’s largest virtual credit services for gamers, and Razer Fintech is one of the largest online-to-offline digital payment networks in SE Asia.

Founded in 2005 and dual-headquartered in Irvine and Singapore, Razer has 18 offices worldwide and is recognized as the leading brand for gamers in the USA, Europe and China. Razer is listed on the Hong Kong Stock Exchange (Stock Code: 1337).

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