Technical Support - French

Reposted 21 Days Ago
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Salt Lake City, UT, USA
In-Office
Mid level
Information Technology • Software
The Role
Serve as a liaison between business and IT, providing technical solutions. Analyze operations, automate processes, and manage functional specifications. Require expertise in business needs and fluency in French.
Summary Generated by Built In
Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 


Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

  • Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs.
  • Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization’s systems and capabilities.
  • Analyses business partners operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
  • Assists in the business process redesign and documentation as needed for new technology.
  • Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications.
  • Educates the IT organization on the direction of the business.
  • Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation.
  • Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprises competitive edge.
  • May make recommendations for buy versus build decision. Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience.
  • Typically has 3 to 5 years of relevant technical or business work experience.
  • Applicant must speak French. Flexible work schedule is necessary.
  • This position may require working nights and/or weekends per business needs.

Additional Information

To know more about the position or to schedule an interview, please contact after applying to the position here:

Vishwas Jaggi
480-327-0540

Top Skills

Technical Support
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The Company
HQ: Basking Ridge, New Jersey
6,138 Employees
Year Founded: 1996

What We Do

In our relentless pursuit of greatness, we are dedicated to developing individuals, creating exceptional teams, and cultivating a unique culture of unity and care. As providers of digital talent solutions, we aim to positively impact businesses and communities globally. We would be honored to be your trusted and uncommon partner on this journey.

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