We are looking for a motivated Technical Support Engineer to provide technical assistance, troubleshoot hardware and software issues, and ensure smooth IT operations. Freshers with basic technical knowledge and good communication skills are encouraged to apply.
Provide technical support to customers or internal users through calls, emails, and chat.
Troubleshoot hardware, software, operating system, and basic network-related issues.
Install, configure, and maintain computer systems, applications, and peripherals.
Diagnose and resolve technical issues within defined timelines.
Maintain records of issues, resolutions, and support requests.
Escalate complex technical problems to the appropriate team.
Assist with Windows operating systems, printers, LAN, Wi-Fi, and basic IT troubleshooting.
Ensure customer satisfaction through timely and professional support.
Basic knowledge of computer hardware, software, and operating systems.
Understanding of Windows OS, MS Office, and basic networking concepts.
Knowledge of LAN, Wi-Fi, IP addresses, DNS, and troubleshooting is an advantage.
Good verbal and written communication skills.
Strong problem-solving and analytical abilities.
Willingness to learn new technologies and work in a team.
RequirementsRequired Skills
Basic knowledge of computer hardware, software, and operating systems.
Understanding of Windows OS, MS Office, and basic networking concepts.
Knowledge of LAN, Wi-Fi, IP addresses, DNS, and troubleshooting is an advantage.
Good verbal and written communication skills.
Strong problem-solving and analytical abilities.
Willingness to learn new technologies and work in a team.
Skills Required
- Basic knowledge of computer hardware, software, and operating systems
- Understanding of Windows operating systems and Microsoft Office
- Basic networking concepts
- Knowledge of LAN, Wi-Fi, IP addresses, DNS, and troubleshooting
- Good verbal and written communication skills
- Strong problem-solving and analytical abilities
- Willingness to learn new technologies and work in a team
What We Do
Training Basket is a Noida-based edtech platform that provides advanced IT training and certification to individuals and organizations worldwide. It offers online and offline learning in technology fields including networking, operating systems, cloud computing, programming, and coding. Its courses emphasize industry-relevant skills and career readiness, with instructor-led classes, practical projects, recognized certificates, and placement support. The company’s mission is to bridge the gap between education and industry.
_0.jpg)
