Technical Support Engineer (TSE) - (SCoE)

Posted One Month Ago
Be an Early Applicant
5 Locations
In-Office
Senior level
Artificial Intelligence • Semiconductor • Manufacturing
The Role
Supports sustainability semiconductor equipment and engineering systems across Taiwan customer accounts. Provides technical troubleshooting, documentation, beta-site installation qualification, training, performance reporting, and factory-to-customer coordination. Collaborates with vendors and suppliers, supports field engineers and technicians, and develops technical improvements, upgrades, support plans, CENs, and BKMs. Requires more than five years of semiconductor industry experience, preferably including Applied Materials equipment experience, frequent domestic travel, and global support flexibility.
Summary Generated by Built In

Who We Are


Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology. 


What We Offer


Location:

Hsinchu,TWN, Tainan,TWN

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

Key Responsibilities

  • Responsible for Sustainability (SCoE) Products
  • Provides systems support for engineering systems in applications or reliability labs.  Supports engineering owners by working on assigned projects in conjunction with vendors, or suppliers.
  • Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging equipment. 
  • Provides Beta Site Support; mainly for qualifying the new applied installation, secondly for providing the technical training to our outsourcing engineers on installation and operation
  • Presents system performance data as required. This includes performance metrics such as Uptime, MTBF, MTBI, Availability, equipment, and process parameters. 
  • Supports GPS in the generation of documentation such as CENs and BKMs.  Creates and reviews documentation covering technical improvements, system upgrades, and support plans.   Presents at the engineering level.

Qualification

  • Above 5 years working experience in the semiconductor industry
  • Preferred to have 2 years equipment experience in Applied Materials, any tool experience is acceptable
  • Able to suppot domestic travel frequently (25-30%), and 10% global support
  • Flexible on work location in Taiwan

Job will support multiple customers with a focus on Taiwan Accounts.

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Skills Required

  • More than five years of working experience in the semiconductor industry
  • Two years of equipment experience at Applied Materials preferred; any tool experience is acceptable
  • Ability to support frequent domestic travel of approximately 25–30% and 10% global support
  • Flexibility to work at locations throughout Taiwan

Applied Materials Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Applied Materials and has not been reviewed or approved by Applied Materials.

  • Healthcare Strength — Company materials emphasize comprehensive medical, dental, vision, mental health, and wellness programs for employees and families, with coverage beginning on day one in many cases. On-site or virtual care options at major campuses further reinforce the breadth of support.
  • Leave & Time Off Breadth — Exempt employees are offered a Flexible Time Off program and U.S. teams observe 11 paid company holidays. These policies are consistently highlighted across official benefits summaries.
  • Equity Value & Accessibility — An Employee Stock Purchase Plan is widely available and presented as a core part of the U.S. package, alongside equity grants in many roles. These ownership elements are positioned as meaningful contributors to total rewards.

Applied Materials Insights

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The Company
HQ: Santa Clara, CA
23,282 Employees
Year Founded: 1969

What We Do

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible a better future.

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