At Avanceon, we’re not just engineering solutions — we’re transforming industries. With a global footprint and a deep focus on automation, control systems, and digital transformation, we empower businesses in Oil & Gas, Utilities, Infrastructure, and Manufacturing to elevate performance, reduce downtime, and optimize operations.
Our core strength lies in our ability to deliver cutting-edge services in electrical engineering, SCADA/PLC systems, IT integration, and business strategy. We take pride in creating solutions that deliver measurable business outcomes and long-term value.
Your Role: Technical Support Engineer (SCADA/PLC)We're seeking a motivated and technically sound Technical Support Engineer to join our dynamic team in Doha, Qatar. This role will involve hands-on service delivery, technical troubleshooting, and customer interaction for our deployed SCADA & PLC systems. You will act as a frontline technical representative, offering support both remotely and on-site, and ensuring smooth operational performance for our high-profile clients.
This is a growth-oriented position with clear career progression towards a Team Lead role, involving leadership of technical projects and mentoring junior engineers.
What You'll Do🔧 Execute Technical Support & Service
Deliver technical support and maintenance services for SCADA/PLC systems across various industries.
Handle field support operations, system upgrades, and optimizations.
Troubleshoot system issues and provide timely resolution through remote access or site visits.
📊 Enhance System Reliability
Evaluate installed bases and recommend system enhancements.
Identify process improvements to reduce downtime and boost system sustainability.
🧠 Technical Consulting & Reporting
Understand client needs and provide solutions aligned with their business goals.
Document all interventions and support activities.
Liaise with internal teams and OEM vendors for issue resolution.
🛠️ Be a Part of Continuous Innovation
Participate in the design and deployment of automation upgrades.
Support data-driven improvements, including root cause analysis and failure prevention strategies.
🎓 Education:
B.E. / B.Tech in Electrical, Electronics, Mechatronics, or Computer Systems Engineering
💼 Experience:
3–5+ years of hands-on experience in I&E maintenance, technical support, and SCADA/PLC project execution.
💡 Technical Skills:
Proficient in SCADA platforms (AVEVA System Platform, Plant SCADA, Power SCADA Operation).
Expertise in PLC systems (Schneider M580/M340, Siemens S7 series, legacy systems).
Strong grasp on client-server architectures, databases, OPC communication, and system integration.
Familiarity with maintenance methodologies (preventive, predictive, RCFA, MTBF, etc.).
Understanding of utility systems: HVAC, Drainage, Power Distribution, and Infrastructure Controls.
🌍 Soft Skills & Requirements:
Excellent interpersonal and communication skills (English fluency is essential).
Bilingual communication is a plus.
Proactive problem-solver with ability to prioritize in dynamic environments.
Willingness to travel frequently to client sites across Qatar.
✔ Work with industry leaders in automation and digital transformation
✔ Dynamic and collaborative work environment
✔ Continuous learning and professional development
✔ Fast-track career growth into leadership roles
✔ Exposure to high-impact regional projects in Oil & Gas, Utilities, and Infrastructure
Top Skills
What We Do
Avanceon is the leading provider of automation, control systems integration, proprietary energy management solutions and support services. It has a strong market footprint through its offices in Dubai - UAE (covering Middle East), Lahore - Pakistan (covering South Asia) and Exton, Pennsylvania - United States of America (covering North America). Avanceon is also among the select group of ‘certified members’ of Control System Integrators Association (‘CSIA’) and is also listed on the Control Engineering Magazine’s System Integrator Hall of Fame.Avanceon has been in the automation business for the last 24 years and has transformed into a 360 degree solution provider for automation, energy management, service and maintenance. Servicing clients over a span of two decades, Avanceon has completed several projects for major blue chip companies enabling it to earn strong credentials, move up the learning curve and develop a diverse client base. Going forward, it intends to capitalize on its core strengths to expand its footprint in the Middle East by setting up offices in Qatar, Kingdom of Saudi Arabia (KSA) and Oman.
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