Company Description
Devexperts has been working for nearly two decades consulting and developing for the financial industry. We solve complex technological challenges facing the most well-respected financial institutions worldwide.
By becoming a part of Devexperts, you’ll become a part of a company that fosters self-improvement and actively seeks out-of-the-box ideas. Our teams work together to create the next generation of financial software solutions. We welcome all candidates who believe, as we do, that innovation is grounded in education.
Job Description
We are looking for a Technical Support Engineer (Level 3) to fill the open position in a team that develops and supports proprietary trading platforms for large-scale clients. You will help the existing team to ensure access to various markets to end users from a lot of countries. You will be responsible for maintaining availability, automating release/deploy process, seamless monitoring, and alerting of all the solutions.
We expect Technical Support Engineer (Level 3):
- work closely with developers for prototyping, and designing new features as part of the infrastructure
- deploy, install, configure, and maintain sophisticated Trading/Finance and related software
- configure bare metal & сloud instances by using Infrastructure as Code
- make key decisions for scalability, reliability, and accessibility
- install and manage in-house developed and external well-known monitoring systems
- design, deploy, and configure cloud-based servers and networks provision servers and storage, configure firewalls, VPN, monitoring, etc.
- administrate UNIX/Cloud infrastructure – installation, configuration and maintenance
- work with the Nexus and GIT repositories
Qualifications
Qualifications
Must have skills:
- 5+ years of experience in UNIX/Linux administration
- 5+ years of experience in Networking
- experience as an SRE or DevOps
- experience with support of JVM applications (garbage collection, memory leaks)
- experience with software development
- strong experience with OS-level administration on Linux and/or UNIX
- hands-on scripting experience with Bash, Python, and/or Groovy
- experience with configuring TeamCity CI/CD pipelines
- IAAS solutions using Ansible (AWX), Terraform
- experience with Docker containers orchestrating (K8S/OpenShift/Hashicorp)
- know how to read and analyze errors
- in-depth knowledge of TCP/IP and ISO/OSI stack
- experience with monitoring and logging tools (Zabbix, Elasticsearch, or OpenSearch, Grafana, Kibana, Dynatrace, Prometheus, etc.)
- experience in working with Apache, Nginx, HAproxy, Envoy, etc
- strong ability to solve problems using code and scripting
- understanding of ITIL processes and routines
- Excellent English (written and verbal)
Additional skills considered as an advantage:
- understanding of ITIL/DevOps processes and routines
- experience with SQL-like command language
- experience with Ansible (AWX)
- knowledge of Java programming language
- experience with trading/exchange/risk management software usage
- experience with Atlassian software (JIRA, Confluence, FishEye, etc.
Additional Information
Care for the employees is one of Devexperts' core values. For the suggested position, we offer a benefits package that will guarantee the comfort of our new teammate.
Flexibility benefits:
- Possibility of hybrid/remote work mode,
- Flexible working hours.
Health and recreation benefits:
- 20 days of paid vacation,
- 5 days of fully paid additional wellness days,
- Medical insurance – premium package,
- Free MultiSport card.
Facility benefits:
- Modern office with new equipment,
- Panoramic view of Vitosha mountain,
- PlayStation, Billiard, Relax zone and Gym,
- Parking space/public transport card,
- Free drinks and snacks.
Community benefits:
- Teambuilding activities,
- Corporate parties,
- Football club,
- Speakers' club,
- Free admission to corporate external events,
- Possibility of joining conferences and professional fairs.
Professional training benefits:
- English language courses,
- Local language courses for foreign employees,
- Unlimited access to self-learning platforms,
- Certification opportunities,
- Mentorship Program.
Social benefits:
- Referral bonuses for specific roles,
- Paid leave upon special events.
Top Skills
What We Do
Devexperts was founded in 2002 and specializes in the development of highly complex software solutions and services for the Capital Markets industry.
We develop financial software solutions for retail and institutional brokerages, wealth-management firms, investment funds, exchanges, and insurance companies.
Devexperts market expertise ranges from Equities to Options, to FX and Commodities in geographical locations as diverse as Chicago, New York, London, Tokyo, Istanbul, and Shanghai.
The Devexperts development team of 500 engineers is recognized as one of the best in the world. Since 2002, we have received more than 25 of the global software and financial industry's most prestigious awards.
In order to achieve competitive effectiveness, our project teams adhere to classic software development methodologies and employ elements of Agile software development, such as Scrum, Kanban, eXtreme Programming, Continuous Integration, and Test-Driven Development.
The high performance, scalability and integration capabilities of our products and services, along with 24x7x365 monitoring and support, result in some of the global financial industry’s most recognized and reliable technology applications (for leading US brokerage companies).
Devexperts has 3 key business areas:
• Trading platforms and brokerage automation
• Complex software development projects
• Market data products
Devexperts also provides consulting services for financial institutions in the fields of:
• Real-time transaction processing
• Trading automation
• Risk management
• Highly complex, enterprise-wide trading platform applications.
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