Technical Support Engineer - XXX, XXX
Pentair Flow is a Global Technology Leader in the Sustainable Gas Solutions market. Within our Flow business unit, the product category ‘Sustainable Gas Solutions’ is committed to minimizing climate change with leading renewable energy and carbon capture solutions.
Whether CO2 Recovery and Extraction for carbon utilization and storage or Biogas Upgrading into Biomethane and CO2, our technologies help our customers to lower their carbon footprint and become part of the circular economy.
Currently we sell and service our products in more than 150 countries around the world, with major sites in Venlo/NL, Fredericia/DK, Daytona Beach FL/USA and Ningbo/China. Our clients in agriculture, food & beverage, waste-to-energy and industrial gases benefit from our strong brands Haffmans and Union.
We currently have a great opportunity for Technical Support Engineer, to join our AMSS team.
The main base is XXX, XXX, but due to our focus in the Food & Beverage customers globally, we are open to accommodating some degree of home office work.
The role:
As a Technical Support Engineer with Pentair you will provide Technical Support both internally with various disciplines and externally with customers, suppliers and sales offices to handle the support requests and to maintain and maximize our customer satisfaction, and guarantee continuity and consistency within the Technical Support department. This by means of telephone, written or on-site contact, whereby independent tinkering, adjustments, calibration, electrical connection as well as programming of various devices and machines can be an assignment. In this role you will report to the Technical Support Manager.
You will:
Provide technical support to customers (internal as well external)
Perform problem analysis and provide advice.
Optimize product quality and provide support/prepare Service visits to customers.
Maintain the Pentair – Haffmans, Union and Witterman information database.
Setting up, managing, and providing internal and external technical training courses
Participate active in Project teams.
Assists production at X-Checks to test new installations in-house or on-site.
Participate in the technical support service to provide 24-7 remote and onsite service support to our customers.
Perform occasional external maintenance, calibrations, repairs, troubleshooting and short commissioning of all equipment.
Perform Onsite Audit on CO2 Plants
Willing to travel for short periods of time (25%)
Key Qualifications:
MBO+ or HBO education in Mechanical Engineering, Electrical Engineering AOT or Process Technology.
At least 5-7 years of work experience as a (Service) Engineer or in a similar role.
Language skills, English (good speaking and writing skills), German (good speaking and writing skills) and French (good speaking skills).
Good technical knowledge of Compressor Technology, Cooling Technology and PLC systems (Siemens).
Flexible attitude, results-orientated, team player
Knowledge of CRM systems
In return of your commitment we offer you…
Become a part of our mission for sustainability: Clean energy for generations to come
A global team of diverse colleagues who share passion for renewable energy
Trust and empowerment to make your own ideas reality
Personal and professional development to grow internally within our organization
Flexible working hours
Employer funded pension
Attractive remuneration package (fixed/variable)
Your application:
We are looking for an excellent team player, a problem solver who sees challenges, and acts on those, Do you have what it takes?
Interested candidates, who meet the requirements above, are encouraged to apply today!
For more information, look at: https://foodandbeverage.pentair.com/en/industries/ Products CO2 recovery and Biogas upgrading
About Pentair:
At Pentair, you will work along-side passionate problem-solvers who are committed to the future and are focused on creating a healthier world for all. Throughout our 120 global locations, our values guide us as we create innovative solutions for the world’s water challenges. We bring water to life!
Pentair is an Equal Opportunity Employer
Equal Opportunity EmployerPentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.
Skills Required
- MBO+ or HBO education in Mechanical Engineering, Electrical Engineering or Process Technology
- At least 5-7 years of work experience as a Service Engineer or in a similar role
- Good language skills in English, German, and French
- Good technical knowledge of Compressor Technology, Cooling Technology, and PLC systems
- Knowledge of CRM systems
What We Do
At Pentair, we help the world sustainably move, improve and enjoy water, life’s most essential resource. From our residential and business water solutions, to industrial water management and everything in between, Pentair is focused on smart, sustainable water solutions that help our planet and people thrive. Pentair had revenue in 2023 of approximately $4.1 billion, and trades under the ticker symbol PNR. With approximately 10,500 global employees serving customers in more than 150 countries, we work to help improve lives and the environment around the world. To learn more, visit Pentair.com
