Technical Support / Business Analyst - IT

Reposted One Month Ago
Salt Lake City, UT, USA
In-Office
Mid level
Information Technology • Software
The Role
Act as a liaison between the IT organization and the business community, providing technical solutions and analyzing business operations for process automation. Requires bilingual fluency in French and English, along with relevant experience in technical or business roles.
Summary Generated by Built In
Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Job Description

Bilingual: French and English

Shift: Tuesday – Saturday 9:30 AM to 6:00 PM or Sunday – Thursday 9:30 AM to 6:00 AM

Job Description:

• Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs.

• Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization’s systems and capabilities.

• Analyzes business partners operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.

• Assists in the business process redesign and documentation as needed for new technology.

• Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprises competitive edge.

• May make recommendations for buy versus build decision.

• Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience.

• Typically has 3 to 5 years of relevant technical or business work experience.

Qualifications

Technical support, French fluency

Additional Information

To get further details or to schedule an interview,

Please contact Shivani Shah at (973)-867-7919

Skills Required

  • Fluency in French and English
  • Bachelor's Degree in Computer Science, Information Systems, Business Administration, or related field
  • 3 to 5 years of relevant technical or business work experience

Collabera Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Collabera and has not been reviewed or approved by Collabera.

  • Fair & Transparent Compensation Pay is considered acceptable to strong on select technical contracts and in certain geographies, with some assignments described as substantially above typical consultant rates. Outcomes appear closely aligned to client budgets and market conditions, delivering solid value in higher‑demand niches.
  • Career-Linked Recognition & Rewards Compensation tends to track niche skills and client demand, leading to more favorable pay for specialized technical roles and markets. This structure helps some cohorts perceive their pay as market‑competitive.
  • Wellbeing & Lifestyle Benefits Offerings include access to mental‑health therapy sessions and gym membership or reimbursement. These additions complement core coverage in some roles.

Collabera Insights

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The Company
HQ: Basking Ridge, New Jersey
6,138 Employees
Year Founded: 1996

What We Do

In our relentless pursuit of greatness, we are dedicated to developing individuals, creating exceptional teams, and cultivating a unique culture of unity and care. As providers of digital talent solutions, we aim to positively impact businesses and communities globally. We would be honored to be your trusted and uncommon partner on this journey.

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