Title – Technical Support Analyst
Position – Fulltime
Location – Philadelphia , PA
Salary-$Open(Best Possible)
Required Skills:
- Implementation, maintenance and support of server environments, local and wide area networks at al locations.
- May require sitting for extended periods of time.
- Light lifting and/or carrying, not to exceed 50 lbs.
- Manual dexterity and fine motor skills
- Four-year college degree in Computer Science, Information Systems or related field (two-year degree or technical certificate and relevant work experience may substitute for four-year degree).
- Interest in an knowledge of personal computer hardware and software.
- Minimum 3 years’ direct hands-on experience with Microsoft Windows support, computer hardware support, Microsoft Office support, and computer Windows and Wi-Fi networking support.
- Knowledge about Active Directory and VCOIP.
- Minimum 2 years’ support experience with cellular phones and tablets.
- Excellent customer service skills; able to deal with people in pressure situations.
- Personal integrity and strong work ethic.
- Good customer service skills; able to deal professionally with people in pressure situations.
- A valid driver’s license with an acceptable driving record and available for regional travel.
Note: If interested please send your updated resume and include your rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.
We look forward to hearing from you at the earliest!.
Skills Required
- Implementation, maintenance and support of server environments, local and wide area networks
- Four-year degree in Computer Science, Information Systems or related field (or 2-year degree/technical certificate with relevant experience)
- Minimum 3 years hands-on experience with Microsoft Windows support, computer hardware support, Microsoft Office support, and Windows and Wi‑Fi networking support
- Knowledge of Active Directory and VCOIP
- Minimum 2 years support experience with cellular phones and tablets
- Excellent customer service skills and ability to handle pressure situations
- Valid driver's license with acceptable driving record and availability for regional travel
- Ability to lift up to 50 lbs, manual dexterity and fine motor skills
- Interest in and knowledge of personal computer hardware and software
- Personal integrity and strong work ethic
What We Do
Two95 International Inc., is a global technology firm specializing in enterprise solutions that evolves over BPM, Mobility, Cloud, Analytics, E-commerce & Social Business. Our client base includes several Fortune 500 and mid-market companies across industries and varying geographies. With vast knowledge and knowhow of 20 years in the IT field, we have been chosen as INC500 fastest growing company in North America in 2013. With the accolade of being ranked 11th in Human Resources by INC500, we have also been nominated as the 3rd fastest growing company in South Jersey by SJBM. We are ranked among the Top 20 IT Companies in New Jersey based on the year-on-year growth for the last 3 years. With a seasoned team of highly qualified personnel, our offices are located in New Jersey, Canada and India.
