Technical Specialist

Reposted 15 Days Ago
Be an Early Applicant
Harrisburg, PA, USA
In-Office
Mid level
Information Technology
The Role
Oversee support and maintenance of Mobile Video Recorder technology, lead troubleshooting, ensure stability, and provide technical guidance to teams.
Summary Generated by Built In
Company Description

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.
We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.
We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame.
We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients.
Source: A recruiter sources candidates from various sources; the search starts from our proprietary database. Using advanced sourcing methods like social media, professional networking media, internal, and 3rd party job boards, we identify qualified candidates.
Validate: A recruiter validates the candidates’ experience and skill sets against our client’s position.
Initial Screening: Based on the position and the client’s work culture, the recruiter uses initial screening questions to determine the most suitable candidates.
Submit: the recruiter will submit to the technical team qualified candidates who have passed the initial screening.
Technical Screening: The technical team then prepares a matrix of the particular requirements and required experience for the position and using a list of questions and the results, re-validates the candidates’ technical skills.
Background Check: Administrative personnel will provide a detailed background check, as required, per client agreement.
On board: On successfully completing the above steps, the candidates are welcomed on board and assisted to ensure a smooth integration at the client’s location.

Job Description

  • Oversee the support and maintenance of the Mobile Video Recorder environment and associated police vehicle technology solutions.
  • Lead troubleshooting efforts of highly complex issues related to connection performance issues and outages of the Mobile Video Recorder environment.
  • Coordinate and communicate activities with various internal and external technical and business partners.
  • Responsible for determining root cause analysis and implementation of any corrective actions and policies.
  • Make recommendations for improvements to the overall in-car video design, configuration, and security of the Mobile Office environment and associated police vehicle technology solutions.
  • Provide management reports and analytics on utilization, performance, availability and storage upon request.
  • Provide technical guidance and leadership to a team of technical professionals that includes Commonwealth employees and Commonwealth contracted vendors.
  • Monitor and track Mobile Video Recorder operational issues to ensure the stability of the overall MVR environment.
  • Responsible for configuration of video management, retention, availability and policy in coordination with the appropriate business owner of the agency.
Required Skills:
Experience with format project management methodology
4 year college degree or equivalent technical study
Strong leadership and organization skills
Must have excellent verbal and written communication skills in a technical environment
Must have excellent diagnostic troubleshooting skills
3 – 5 years of experience in desktop support
3 - 5 years of experience with wired and wireless software configurations
3 - 5 years of experience with wireless access points communication
8 – 10 years of Networking experience, specifically with routers and switches
3 – 5 years of Broadband and Aircard experience
Understanding SHA2 Certs

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Experience with format project management methodology
  • 4 year college degree or equivalent technical study
  • Strong leadership and organization skills
  • Excellent verbal and written communication skills in a technical environment
  • Excellent diagnostic troubleshooting skills
  • 3 - 5 years of experience in desktop support
  • 3 - 5 years of experience with wired and wireless software configurations
  • 3 - 5 years of experience with wireless access points communication
  • 8 - 10 years of Networking experience, specifically with routers and switches
  • 3 - 5 years of Broadband and Aircard experience
  • Understanding SHA2 Certs
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Washington, District Of Columbia
471 Employees
Year Founded: 2006

What We Do

vTech solution Inc. is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Professional Services. vTech was incorporated in January 2006 under the Commonwealth of Virginia as an IT Professional firm. vTech has experienced constant growth over the years and has developed various IT service capabilities by diversifying its service portfolio to IT Consulting, Enterprise Software Solutions, and Cloud Computing Services to provide complete IT Managed Service offerings. Currently, we are one of the nation’s fastest-growing private companies and have been consecutively named in INC. 5000 list for the past five years. Our focus is to enhance the level of success for our clients by efficiently offering the highest quality services. We use the most advanced IT technologies and practices to add value to our client services. We specialized in core competencies which include Cloud solutions, Network Services, Security Solutions, Customized Application Services, System Integration, AI Tools, and Professional IT Services such as Project Management, Staff Augmentation, and IT Infrastructure Services. vTech Solution's unwavering dedication to results defines our brand. Our time-tested management processes, quality control methods, and state-of-the-art work environment ensure that our clients' most complex projects are delivered on time, on budget, and message. "vTech encourages and supports a healthy work-life balance for its employees. It offers a workplace where you can work with dignity and independence. vTech offers a competitive salary and comprehensive benefits package. We offer tuition and training expense reimbursement and a flexible work schedule."

Similar Jobs

Imprivata Logo Imprivata

Technical Knowledge Enablement Specialist

Healthtech • Information Technology • Security • Software • Cybersecurity
Remote or Hybrid
United States
1372 Employees
87K-112K Annually

Boeing Logo Boeing

Experienced or Subject Matter Expert (SME) Customer Technical Training Specialist

Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
Hybrid
Ridley Park, PA, USA
170000 Employees
85K-154K Annually

Attio Logo Attio

Technical Support

Artificial Intelligence • Enterprise Web • Sales • Software
Remote or Hybrid
United States
140 Employees
85K-95K Annually
In-Office
3 Locations
100000 Employees
70K-85K Hourly

Similar Companies Hiring

Scrunch  Thumbnail
Artificial Intelligence • Information Technology • Marketing Tech • Software • SEO
Salt Lake City, Utah
Standard Template Labs Thumbnail
Artificial Intelligence • Information Technology • Software
New York, NY
25 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account