Technical Specialist

Reposted 10 Days Ago
Be an Early Applicant
Raleigh, NC, USA
In-Office
Expert/Leader
Information Technology
The Role
The Technical Specialist will lead the Development and Support team for payment processing projects, focusing on integrating EMV and encryption technology, providing technical expertise, creating documentation, and collaborating across IT teams for successful project delivery.
Summary Generated by Built In
Company Description

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.
We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.
We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame.
We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients.
Source: A recruiter sources candidates from various sources; the search starts from our proprietary database. Using advanced sourcing methods like social media, professional networking media, internal, and 3rd party job boards, we identify qualified candidates.
Validate: A recruiter validates the candidates’ experience and skill sets against our client’s position.
Initial Screening: Based on the position and the client’s work culture, the recruiter uses initial screening questions to determine the most suitable candidates.
Submit: the recruiter will submit to the technical team qualified candidates who have passed the initial screening.
Technical Screening: The technical team then prepares a matrix of the particular requirements and required experience for the position and using a list of questions and the results, re-validates the candidates’ technical skills.
Background Check: Administrative personnel will provide a detailed background check, as required, per client agreement.
On board: On successfully completing the above steps, the candidates are welcomed on board and assisted to ensure a smooth integration at the client’s location.

Job Description

The Client is seeking an Expert Level Specialist to serve as one of the technical leads on the Development and Support team for the Common Payment Processing Project and the iNovah Payment Card System (IPCS).

Job Description:

Request for NEW position per the new statewide contract with new rates. The Client is seeking an Expert Level Specialist. The position will serve one of the technical leads on the Development and Support team for the Common Payment Processing Project and the iNovah Payment Card System (IPCS); Provide project support to the system deployment team, in respect to the integration, installation and configuration of EMV and encryption technology for our iNovah credit card solution; Assist the deployment team by creating integration, installation and configuration documents to support the project; Provide technical expertise with respect to EMV and encryption capability and assist in integration of our current line of business applications for the next generation credit card solution; Collaborate and coordinate the IT services needed with the various teams (Security, Network, Infrastructure, Operations and any other teams) to ensure successful delivery of the project; Receive, log and fully document the support plans for the support team, the various help desk, other service delivery staff and users; Will investigate problems and other requests for the project team to support the deployment team and determine appropriate actions to be taken to solve these problems; Escalate 3rd party software and hardware issues to vendors; insuring proper attention is given to the issue depending on severity and impact to project schedule; Provide communication on updates and issues to the users, the management team, and development teams; Communicate technical information to a variety of internal and external stakeholders both verbally and in writing; Prepare test and production environments for all new release to include assisting with documenting the AADs and firewalls to be used to create the changes in OTRS; Assist with quality assurance test efforts where appropriate and applicable; Assist with the creation of help guides and training manuals.

Skill Matrix:

BS/BA or equivalent work background plus 10 years of IT Management experience in a distributed web services and enterprise software environment

7+ years of experience in EMV and encryption technology with POS solutions

7+ years of experience providing production support or similar role.

7+ years of experience in card payment solutions and retail POS solutions

7+ years of experience in working with Windows Server environment

7+ years of experience in Systems Integration, SOA & Web Services

7+ years of experience in integrating .NET application with mainframe applications

Hands-on experience with XML

Good understanding of capabilities of the .NET web apps and thick client applications

Knowledge of SQL Server, Reverse Proxy, Load balancing, URL rewrite etc.

Work with other IT Teams: Architecture, Security, Infrastructure, Integrations, Client Services, Database

Strong working knowledge of office applications (i.e. MS Excel, MS Word, Visio, and PowerPoint)

Written and verbal communications are clear, concise and achieve intended objectives

Problem Diagnosis skills [i.e., discovery, replication, troubleshooting, resolution, verification, communication and/or escalation as required]

Demonstrated ability to multi-task and prioritize projects and tasks

Able to problem solve independently as well as part of a team

Skills Required

  • BS/BA or equivalent work background plus 10 years of IT Management experience in distributed web services and enterprise software environment
  • 7+ years of experience in EMV and encryption technology with POS solutions
  • 7+ years of experience providing production support or similar role
  • 7+ years of experience in card payment solutions and retail POS solutions
  • 7+ years of experience in working with Windows Server environment
  • 7+ years of experience in Systems Integration, SOA & Web Services
  • 7+ years of experience integrating .NET application with mainframe applications
  • Hands-on experience with XML
  • Good understanding of capabilities of .NET web apps and thick client applications
  • Knowledge of SQL Server, Reverse Proxy, Load balancing, URL rewrite
  • Strong working knowledge of office applications (i.e. MS Excel, MS Word, Visio, PowerPoint)
  • Clear communication skills, both written and verbal
  • Problem diagnosis skills including discovery, replication, troubleshooting
  • Ability to multi-task and prioritize projects and tasks
  • Ability to problem solve independently and as part of a team
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The Company
HQ: Washington, District Of Columbia
471 Employees
Year Founded: 2006

What We Do

vTech solution Inc. is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Professional Services. vTech was incorporated in January 2006 under the Commonwealth of Virginia as an IT Professional firm. vTech has experienced constant growth over the years and has developed various IT service capabilities by diversifying its service portfolio to IT Consulting, Enterprise Software Solutions, and Cloud Computing Services to provide complete IT Managed Service offerings. Currently, we are one of the nation’s fastest-growing private companies and have been consecutively named in INC. 5000 list for the past five years. Our focus is to enhance the level of success for our clients by efficiently offering the highest quality services. We use the most advanced IT technologies and practices to add value to our client services. We specialized in core competencies which include Cloud solutions, Network Services, Security Solutions, Customized Application Services, System Integration, AI Tools, and Professional IT Services such as Project Management, Staff Augmentation, and IT Infrastructure Services. vTech Solution's unwavering dedication to results defines our brand. Our time-tested management processes, quality control methods, and state-of-the-art work environment ensure that our clients' most complex projects are delivered on time, on budget, and message. "vTech encourages and supports a healthy work-life balance for its employees. It offers a workplace where you can work with dignity and independence. vTech offers a competitive salary and comprehensive benefits package. We offer tuition and training expense reimbursement and a flexible work schedule."

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