Technical Specialist - SAP Solutions

Posted Yesterday
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Hiring Remotely in Frankfurt, Hessen, DEU
In-Office or Remote
45K-65K Annually
Junior
Information Technology • Software • Automation
The Role
Support customer implementations and deployments of VersaFile solutions in SAP and related environments. Assist with configuration, testing, troubleshooting, documentation, product testing, and pre-sales demos. Collaborate with product and development teams, gather requirements, and produce implementation guides and knowledge-base content while learning SAP integrations and document management systems.
Summary Generated by Built In

Technical Specialist – Enterprise Solutions 

About Us

VersaFile is a fast-growing software company specializing in attachment and data archiving solutions for SAP, SuccessFactors, and other enterprise applications. Our solutions integrate seamlessly with leading document management platforms, helping organizations manage their data lifecycle efficiently, securely, and compliantly.

As demand for our products continues to grow, we're looking for a Technical Specialist to join our team and contribute to customer implementations, product development, technical support, and pre-sales activities.

This is an excellent opportunity for someone early in their SAP or enterprise software career who wants to expand their technical expertise, work directly with customers, and gain exposure to implementation consulting, product development, and solution design.

The Opportunity

As a Technical Specialist, you will work alongside experienced team members to support customer implementations, assist with technical configurations, troubleshoot issues, and contribute to ongoing product enhancements. You'll gain hands-on experience with SAP environments, enterprise software integrations, document management solutions, and customer-facing consulting activities. This role is ideal for someone who enjoys solving technical problems, learning new technologies, and working collaboratively with customers and colleagues.

Key Responsibilities

  • Support customer implementations and deployments of our software solutions within SAP and related enterprise environments.
  • Assist with system configuration, testing, troubleshooting, and technical documentation.
  • Investigate and resolve technical issues during implementation and post-go-live support.
  • Participate in product testing, quality assurance, and feature validation activities.
  • Collaborate with the Product and Development teams by providing customer feedback and enhancement ideas.
  • Assist with creating implementation guides, knowledge base articles, and technical documentation.
  • Support pre-sales activities by helping prepare demonstrations, proof-of-concepts, and technical presentations.
  • Learn and develop expertise in SAP integrations, document management systems, and enterprise software architectures.
  • Work with customers and internal teams to gather requirements and understand business processes.

What We're Looking For

  • 1–3 years of experience in a technical, application support, software implementation, ERP, or SAP-related role.
  • Basic understanding of SAP, SuccessFactors, ERP systems, enterprise applications, or business process automation.
  • Exposure to software configuration, technical troubleshooting, integrations, or application support.
  • Familiarity with SQL, APIs, XML, JSON, scripting, or software development concepts is an asset.
  • Strong analytical and problem-solving skills.
  • Must be able to speak and interact in German (B2 proficiency)
  • Excellent communication skills with both technical and non-technical audiences.
  • Ability to learn quickly and adapt in a fast-paced environment.
  • Comfortable working independently while collaborating closely with a distributed team.

Nice-to-Have Qualifications

  • Exposure to SAP S/4HANA, SuccessFactors, SAP Business Technology Platform (BTP), or ABAP.
  • Experience supporting enterprise software implementations.
  • Familiarity with document management systems such as OpenText, SharePoint, or other ECM platforms.
  • Understanding of cloud-based applications and integrations.
  • Experience delivering software demonstrations, training, or customer support.
  • Degree or diploma in Computer Science, Information Systems, Business Technology, or a related field.

Why Join Us?

  • Gain hands-on experience working with enterprise-level customers around the world.
  • Learn from experienced SAP and software professionals in a collaborative environment.
  • Build skills across implementation consulting, customer success, product development, and pre-sales.
  • Be part of a growing company where your ideas and contributions have a direct impact.
  • Flexible remote work environment.
  • Competitive salary and benefits package.
  • Clear opportunities for career growth and advancement as the company scales.

Location

This is a remote work-from-home position for candidates located and working within the Central European Time Zone (CET). Occasional travel may be required.

Employment Type: Full-Time, Permanent

Salary: €45,000 – €65,000 EUR annually, depending on experience and qualifications.

Perks & Benefits

  • Competitive salary
  • Annual bonus program
  • Cell phone allowance
  • Home internet reimbursement
  • Professional development and training opportunities
  • Flexible work environment

To Apply

Please submit your resume and a brief cover letter outlining your interest in the role and relevant experience.
VersaFile's core purpose is to deliver solutions for clients that make a difference.  To make a difference, we need people from all walks of life.  By the way, we genuinely care about people and it is embedded into who we are.  For us, equity and inclusion are a natural part of our culture and purpose. No matter who you are, come join us and together lets make a difference!
We thank all applicants for their interest and we will contact you for an interview if you are short-listed as a candidate.

Skills Required

  • 1-3 years of experience in a technical, application support, software implementation, ERP, or SAP-related role.
  • Basic understanding of SAP, SuccessFactors, ERP systems, enterprise applications, or business process automation.
  • Exposure to software configuration, technical troubleshooting, integrations, or application support.
  • Familiarity with SQL, APIs, XML, JSON, scripting, or software development concepts.
  • Strong analytical and problem-solving skills.
  • Must be able to speak and interact in German (B2 proficiency).
  • Excellent communication skills with both technical and non-technical audiences.
  • Ability to learn quickly and adapt in a fast-paced environment.
  • Comfortable working independently while collaborating closely with a distributed team.
  • Exposure to SAP S/4HANA, SuccessFactors, SAP Business Technology Platform (BTP), or ABAP.
  • Experience supporting enterprise software implementations.
  • Familiarity with document management systems such as OpenText, SharePoint, or other ECM platforms.
  • Understanding of cloud-based applications and integrations.
  • Experience delivering software demonstrations, training, or customer support.
  • Degree or diploma in Computer Science, Information Systems, Business Technology, or related field.
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The Company
HQ: Vancouver, British Columbia
49 Employees
Year Founded: 2005

What We Do

VersaFile® is a Vancouver-based technology services and software company providing intelligent content and process automation solutions. This includes managed services, strategic consulting, implementations and commercial software. Our purpose is to generate outcomes that make a difference by making our solutions easy, highly functional and quick to value. We drive new levels of efficiency by infusing our solutions through Intelligent Automation with cutting edge technologies like intelligent capture, RPA, AI, NLU, ML, Chat Bots, Process Orchestration, Integration and a whole bunch more. VersaFile (www.VersaFile.com) is a wholly-owned subsidiary of RKO Business Solutions Inc. (www.rkosolutions.com). With over 200,000 hours of experience implementing content, process and automation solutions, VersaFile leads the market place with Intelligent Automation across North America. IBM Gold Partner, Microsoft Certified Partner and winner of IBM’s ECM Business Partner Achievement Award.

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