Job Details

Job Location

110 - Rancho Palos Verdes, CA

Position Type

Full Time

Salary Range

$22.00 - $28.00 Hourly

Company Description & Why Work For Us

Five-Star AudioVisual, Inc. was founded in 1995 and is proud to be celebrating over 26 years of success! We are honored to serve as a boutique audiovisual company to the luxury market segment of the hospitality industry, providing the highest level of service possible for our partners and their guests. Throughout our distinguished history, we have stayed at the forefront of technology, specializing in the continued development of innovative strategies and implementation of high-level service standards. We become a seamless partner as we embrace the history, culture, and character of each client and their community while creating immersive experiences that reflect their individual personalities, ideals, and goals.

Why Work for Us?

Five-Star's dedication to long-term partnerships and client retention with premier customer focus is made possible by employing the most enthusiastic, creative, and flexible talent in the industry, valuing every member of our team as they work with us to deliver extraordinary service at every turn. We offer a comprehensive benefits package for full-time employees to choose from that includes Medical, Dental, Vision, & Life insurance, a 401K with Employer match, and more. Five-Star hires candidates who represent and uphold the Five-Star Way™; embodying passion, knowledge, integrity, and drive to deliver the Absolute Opposite of Ordinary™ in performance, values, and service.

Technical Specialist

Manage the event crew, operational elements, and & clients expectations while on show site. Ensure successful and profitable execution of projects from signed sales proposal to final invoicing. Assist the sales team in determining event technical requirements and communicate with all parties involved to collect and disseminate information required for execution. Analyze equipment and labor requirements, coordinate the fulfillment of these requirements, and communicate execution plan.

Responsibilities and Duties

Event and Labor Management

• Schedule and supervise on-site crew including full-time and part-time employees.
• Prepare and implement technical production schedules as necessary to coordinate all crew, vendors and deliveries.
• Supervise and coordinate any required purchase orders, travel requirements, or per diem requests for assigned crew members.
• Communicate project scope, execution plan, and individual responsibilities with crew and manage to plan requirements.
• Designate crew leads and review all necessary information to ensure successful event for the client and Five-Star.
• Operate equipment as necessary.
• Utilize and mentor on-site and regional Five-Star technicians on event execution and best practices to help improve the local knowledge base and overall level of experience in the market.
• Conduct local training sessions as directed.

Event Planning

• Generate schedules and drawings, and effectively communicate with Resort Banquet team in room set up and diagrams.
• Maintain focus on client needs by attending resort and client meetings, creating and maintaining organized show files, and responding to client concerns, questions, and changes.
• Assist the sales team to help determine equipment needs and technical solutions for assigned projects.
• Supervise the creation of CAD documents and renderings that are accurate and convey the intent of the technology.
• Review all sales documents to confirm that the equipment and technical positions will in fact meet the clients needs, and that profit forecast assumptions are attainable.