Technical Specialist - Drying

Reposted 3 Days Ago
Be an Early Applicant
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
In-Office
Mid level
Industrial • Manufacturing
The Role
Provide technical support for service sales in SEA, focus on plant upgrades and performance optimization, and ensure customer satisfaction.
Summary Generated by Built In

Responsibilities / Tasks

  • Provide technical support for assigned service sales activities across South East Asia countries.

  • Support country service sales organizations in achieving service sales targets through selling plant upgrade, technical input for offer preparation, and technical training.

  • Execute service orders and act as a subject matter expert in drying processes for country service sales organizations.

  • Contribute directly to financial and non-financial service results through technical expertise, plant improvements, and customer-focused solutions.

  • Provide expert technical advice on dryer upgrades, process improvements, and performance optimization to customers and service sales teams.

  • Conduct plant audits and performance assessments to identify optimization opportunities, energy savings, capacity improvements, and reliability enhancements.

  • Lead or support troubleshooting of complex dryer plant and plant-related issues, including undefined or recurring problems.

  • Collaborate with engineering, automation, and service execution teams to resolve complex plant issues and deliver sustainable solutions.

  • Adapt to new technologies, digital solutions, and evolving dryer applications.

  • Ensure high customer satisfaction through timely, effective, and technically sound resolution of challenging plant issues.

Your Profile / Qualifications

  • Degree in Engineering (Mechanical, Chemical, Process) or equivalent technical background.
  • Solid experience in a technical specialist, engineering, or technical sales support role,
  • Comfortable working in a customer-facing role, including interactions with technical and business stakeholders.
  • Willingness to travel 30–40% of working time.
  • Motivated to work in a dynamic, international environment

Did we spark your interest?
Then please click apply above to access our guided application process.

Top Skills

Digital Solutions
Drying Processes
Performance Optimization
Plant Upgrades
Process Improvements
Technical Sales
Troubleshooting
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The Company
Nordrhein-Westfalen
13,872 Employees
Year Founded: 1881

What We Do

GEA is one of the largest technology suppliers for food processing and a wide range of other industries. The global group specializes in machinery, plants, as well as process technology and components.
GEA provides sustainable solutions for sophisticated production processes in diverse end-user markets and offers a comprehensive service portfolio

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