Technical Solutions Manager (Texas)

Reposted 21 Days Ago
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Grand Prairie, TX, USA
In-Office
Senior level
Chemical • Industrial • Manufacturing
The Role
Provides remote technical support for sales through flexo and litho ink troubleshooting, product selection, test runs, account transitions, customer training, and consumable sales growth. Performs data collection, analysis, and reporting while supporting printing trials and ensuring product quality, safety, and regulatory compliance. Requires frequent travel, including international travel, and flexible hours based on customer needs.
Summary Generated by Built In

In 1989, Wikoff’s first continual improvement department was established, adopting a Total Quality Management approach. Over the years, the department has matured and expanded its vision to include not only oversight of the quality management system, but also training programs and employee safety while adopting other improvement methodologies such as lean and six sigma.

Role

At Wikoff Color Corporation, we’re proud to be employee-owned, which means every team member has a stake in our success. We believe in building a workplace where people feel valued, empowered, and invested in the future.

We are seeking a person for a Technical Solutions Manager role.  This individual will work remotely and assist our sales efforts with press side customer support, training, and trials. Frequent travel will be required. Hours / Shift will vary depending on customer needs.

 

Duties & Responsibilities

  • Trouble Shooting Flexo and Litho Ink Products
  • Sales support regarding product selection, test runs, account transitions
  • Support and help grow consumable product sales
  • Customer training programs
  • Data collection, analysis, and reporting
Education/Experience
  • High school diploma or equivalent.
  • 5 years minimum experience in printing industry
Competencies
  • Strong knowledge of litho, flexo printing processes
  • Experience with oil based, energy curable, solvent and water based inks and coatings
  • Proficiency in Color Measurement hardware and software
    • X-Rite- iQC, IFS, ColorCert
    • Curve, pressSIGN
    • Techkon Calibri, ChromaQA
  • Excellent interpersonal, math, written, and verbal communication skills
  • Ability to effectively use Microsoft Word, Excel, PowerPoint, and virtual meetings
  • Ability to plan and organize and complete tasks independently

 

Working Conditions:

  • Ability to travel > 50% of a month
  • Valid passport required with no restrictions for international trave

 

Health and Safety Responsibilities:

  • Must work in accordance with Health and Safety regulations, Company Rules, Plant Rules, Customer Rules, policies and procedures.
  • Must use or wear equipment, protective devices, or certain clothing as required by the company.

 

Benefits:

  • Competitive pay and overtime opportunities
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) 
  • Employee Stock Ownership Plan (ESOP)
  • Career development and training opportunities
  • Clean, safe, and team-oriented work environment

 

This position contributes to a quality product by ensuring overall compliance with defined Product Specifications, the Quality Management System, and the Quality Policy.  Additionally, this position promotes a safe work environment by complying with the defined Safety rules, GMP, and regulations at all times.

This company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.


Skills Required

  • High school diploma or equivalent
  • At least 5 years of experience in the printing industry
  • Strong knowledge of lithographic and flexographic printing processes
  • Experience with oil-based, energy-curable, solvent-based, and water-based inks and coatings
  • Proficiency with color measurement hardware and software, including X-Rite iQC, IFS, ColorCert, Curve, pressSIGN, Techkon Calibri, and ChromaQA
  • Strong interpersonal, mathematical, written, and verbal communication skills
  • Proficiency with Microsoft Word, Excel, PowerPoint, and virtual meeting tools
  • Ability to plan, organize, and complete tasks independently
  • Ability to travel more than 50% of a month
  • Valid passport without international travel restrictions
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The Company
HQ: Fort Mill, SC
500 Employees
Year Founded: 1956

What We Do

Wikoff Color Corporation is a global manufacturer of printing inks, coatings, and advanced color technologies. The company serves the graphic arts and printing industries through a network of locations in North America, the United Kingdom, Brazil, and elsewhere. Its production activities include batching, blending, filling, packaging, and equipment cleaning, supporting customers that require specialized color and printing solutions for diverse commercial applications.

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