Technical Solution Lead – Learning Technology

This is a remote position.

You'll take over an established portfolio and hold it at programme level, across clients and platforms rather than one project at a time. The role is based in South Africa, with a global client base. You'll report to the Head of Product Development, with a dotted line to the Head of Solutions.

What you'll do

• Own the learning-technology solution across a portfolio of client programmes. You set the approach and standards so the work holds together across clients and platforms.
  
• Lead solutioning on new opportunities. You scope, size and cost the work, write the solution narrative and technical approach, and defend it in commercial conversations.
  
• Lead the technical scoping, architecture and management of Moodle and Surge9 implementations, which is about half the role. This includes platform governance: plugin security, POPIA compliance, CI/CD, LTI and interoperability.
  
• Bring infrastructure, development, data-visualisation and platform partners together into one linked system. You hold technical quality across parties you don't directly manage.
  
• Work with the client leads who own each account, and link the learning-technology solution into the wider programme, including content and other services.
  
• Work closely with our Product team, shaping client solutions that draw on, and feed back into, our productised platform capability.
  
• Specify what each solution needs so our Delivery team can plan and execute: components, success measures, costs, skills and partner inputs.
  
• Build solutioning capability in others through method-sharing and coaching. We work squad-first, so this is an enabling role, not a solo expert seat.
  

What you'll bring

• 8–12 years in learning technology, digital learning systems, ed-tech delivery or technical solutioning, with depth in large-scale learning platforms.
  
• Moodle experience is essential. Surge9 or a comparable enterprise learning platform (such as Totara, Docebo or Cornerstone) is an advantage.
  
• A track record of owning a technical approach across multiple engagements or clients, not only delivering discrete projects.
  
• Client-facing solutioning or technical-advisory experience, including work with senior stakeholders.
  
• Hands-on experience scoping and managing platform implementations and governance: security, POPIA or equivalent data-protection compliance, LTI and interoperability, and CI/CD.
  
• Experience coordinating infrastructure, development and data-visualisation partners.
  

Years matter less than evidence. If you have built, architected and led this kind of work with fewer years, we'd still like to hear from you.

How you work

• You think in systems. You see how platforms, infrastructure, data and content connect, and you spot where one piece breaks the whole.
  
• You make structure visible. You map systems as blocks and relationships, often live in the room, so others can pressure-test them.
  
• You give vague client needs a shape, such as an architecture or a measurable structure that others can work from.
  
• You write and present clearly, you choose Word or PowerPoint depending on the audience, and you work comfortably with and through AI.
  
• You hold solution quality and commercial reality together.
  

What we offer

• Remote working. This is a remote role. You work from home anywhere in South Africa
  
• A globally distributed team. You'll work with colleagues, partners and clients across South Africa, the UAE, the MENA region and beyond, mostly online and occasionally in person.
  
• Home-office support. A monthly allowance towards connectivity and data
  
• Meaningful work. Large-scale learning programmes for clients worldwide, in a squad-based team that shares method and builds capability together.
  

Due to the volume of applications, only shortlisted candidates will be contacted. If you have not heard from us within two weeks of applying, please consider your application unsuccessful.