Accion Labs is a global technology services firm with offering a full range of product life-cycle services in the emerging technology segment. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW.
Through nine global offices and a rapid-response delivery model, Accion offers a range of engagement models such as turn-key projects, extended-teams, shared-IP development, offshore-leveraged engagements and professional staffing (contract, contract-to-hire & direct perm).
Job DescriptionRole: Technical Software Support
· Minimum 2yr Degree or higher in Computer Science or related education or technical certification programs or equivalent work experience.
· 3+ years of technical and customer service experience in a professional industry, in an end-user computing environment, utilizing effective phone and email communication skills. Including two or more years of technical phone support experience and medical device troubleshooting.
· Minimum 2 years experience with Windows Network administration and supporting Windows OS
· Minimum 2 years experience supporting ERP or CRM or other business application in a multinational environment
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills Required
- Minimum 2yr Degree in Computer Science or related field
- 3+ years of technical and customer service experience
- 2 years of technical phone support experience
- 2 years experience with Windows Network administration
- 2 years experience supporting ERP or CRM business applications
Accion Labs Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accion Labs and has not been reviewed or approved by Accion Labs.
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Healthcare Strength — Feedback suggests core medical, dental, and vision coverage is available, with some access to FSA/HSA and life insurance. Coverage is characterized as acceptable in multiple locations.
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Flexible Benefits — Feedback suggests some roles allow remote work or flexible hours. Flexibility appears to depend on team or client engagement, but is present in parts of the organization.
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Parental & Family Support — Feedback suggests maternity and paternity leave are highlighted in India. This indicates family-supportive elements in certain geographies.
Accion Labs Insights
What We Do
Accion Labs is a global services technology firm focused on building and transforming software products through emerging technologies.
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