Join us in Advancing the Environmental Global Impact within the Rail Industry
For nearly 40 years, ZTR has designed, developed and released products that have a positive environmental impact within the Locomotive Industry. Planning for an environmentally sustainable future means taking action today in preparation for tomorrow. Everyone has a role to play and we take ours seriously.
ZTR offers a casual working environment and a group of friendly and talented industry leaders passionate about combating climate change. We encourage and support employees to find long-term success and explore opportunities that play into their strengths and passions. We value lateral moves as much as vertical promotions; we believe all roles should develop your skills, broaden your experience, and help you continue on a journey to build a rewarding career at ZTR.
What You’ll be Doing
As the Technical Services Controls Specialist you will be joining our talented support team and providing quality technical support to our customers by troubleshooting PLC based solutions, and occasionally travelling to our customer sites to perform commissioning and installation of our equipment.
New graduates are welcomed to apply!
As a Technical Services Controls Specialist you will:
- Program, configure and troubleshoot ZTR locomotive operation, products, and solutions
- Provide excellent Customer Service and Support in both field and telephone support
- Travel to customer sites for commissioning & installation of ZTR equipment
- Provide on-site technical training and presentations to customers
- Perform sales support and project management tasks as assigned
- 24/7 On-call support rotation required to support emergency troubleshooting
Minimum Qualifications:
- Mandatory Requirement: Two year or Advanced Diploma in Electrical Engineering Technology or Electrical Engineering degree
- Minimum 2+ years of relevant experience
- Experienced with PLCs
- Excellent verbal and written communication skills
- Strong interpersonal and customer service skills for a variety of audiences
- Ability to work autonomously at customer sites and manage project scope & cost
- Exceptional organizational and data entry skills required for related administrative tasks
- Ability to travel domestically and internationally up to 25% to customer sites for on-site commissioning and/or installation of ZTR equipment
- Ability to partake in 24/7 on-call rotation
Please apply even if you don’t qualify for all responsibilities or skills, we still want to hear from you!
This role is open as we're looking to expand our team!
The expected annual base salary range for this position is between $55,000 - $65,000 CDN, and will be eligible for on-call, call-in, travel and overtime rates.
The annual base salary is determined through comprehensive market research and considers factors including qualifications, skills, education, relevant experience, work location, internal equity, and alignment with local and industry market data. Our job titles may span more than one career level. Employees may also be eligible for our comprehensive benefits package, including Employer RRSP matching. Salary ranges listed in job postings are subject to change. All employment offers are contingent upon satisfactory reference and background checks, as well as proof of eligibility to work in Canada.
Why Choose ZTR?
ZTR offers a positive working environment and a group of friendly and talented industry leaders passionate about driving environmental and financial benefits for our clients. We encourage and support employees to find long-term success and explore opportunities that play into their strengths and passions. We value lateral moves as much as vertical promotions; we believe all roles should develop your skills, broaden your experience, and help you continue on a journey to build a rewarding career at ZTR.
We are looking for flexible, compassionate and enthusiastic individuals who thrive in a fast-paced working environment, and who are looking for long-term, meaningful employment in a career that makes a real difference.
At ZTR, we continuously promote a healthy balance between work, fun and family. This is a place where employees make a difference in our company and within our customers’ organizations. You will have the ability to direct your career path at ZTR as we are rapidly growing with numerous opportunities for professional growth and development.
ZTR Control Systems provides accommodations for applicants with disabilities throughout the recruitment process. If you require accommodation, please contact Human Resources. We will address information received regarding the accommodation needs of applicants in confidence.
At ZTR, we're proud to share that we do not use AI tools when screening and evaluating candidates throughout our recruitment processes. All hiring decisions are carefully made by our recruiting team. We thank all who apply to our roles. Please be advised that due to a large volume of applications, we will only contact candidates that we decide to proceed with via email or phone.
Skills Required
- Two-year or advanced diploma in Electrical Engineering Technology or a degree in Electrical Engineering
- At least 2 years of relevant experience
- Experience with PLCs
- Excellent verbal and written communication skills
- Strong interpersonal and customer service skills
- Ability to work autonomously at customer sites and manage project scope and cost
- Exceptional organizational and data entry skills
- Ability to travel domestically and internationally up to 25%
- Ability to participate in a 24/7 on-call rotation
What We Do
In the mid-1980s five coworkers suggested an idea for a new product that was ultimately rejected by the company they worked for. Fueled with determination and armed with innovation, this group founded ZTR Control Systems in London in 1987. Today, our global high-tech company continues to develop new and innovative solutions for off-road industrial equipment markets, specifically in Locomotive Modernization and Industrial Internet of Things (IoT). The Railway division is recognized as Locomotive Modernization Experts, providing solutions to improve the performance and reliability of aging locomotives. Innovation is where we began and it’s the thread that joins us today. Every employee is encouraged to think creatively and this approach is what provides ZTR with a competitive advantage. At ZTR, we do a lot of things really well. That starts with listening. We listen to customers and create solutions and products that fill a need in the many industries we serve. We lead where others follow. We’re proactive. Trust is earned. We know our industries and we start with our own proven technology. It’s about innovating and creating opportunities, not just for our company, but for yours too. By understanding industry challenges and specific customer needs, we deliver exceptional and unique solutions through expert knowledge, professional services and quality products. We have been fortunate to be recognized with numerous awards, including the London Chamber Large Business of the Year, the Ontario Large Business of the Year, one of Canada’s Best Managed Companies and most recently, we were presented with the London Economic Leadership Award from the City of London and the London Economic Development Corporation.
