Technical Sales Specialist – Europe
Brooks is a growing, fast-paced technology leader in automation solutions which support the dynamic and expanding semiconductor and life sciences lab markets. At Brooks, new ideas, technologies, and ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and collaborate with one another to achieve new heights. Brooks Laboratory Automation Solutions, our clinical diagnostic division, specializes in the manufacture of compact, flexible and scalable automation for optimizing pre- and post-analytical workflows in pathology laboratories, and has installations worldwide. We are looking for our next Technical Sales Specialist as we accelerate our growth journey.
What you’ll do:
- With customers throughout the European region, you will use your consultative selling skills to hunt new business opportunities, and support the global expansion of our install base
- In consultation with the Sales Director and Technical Applications Manager, perform laboratory workflow analyses, site visits and recommendations for appropriate products and configurations to meet specific laboratory requirements.
- Be motivated to meet new people, form strong relationships and become a trusted advisor for laboratories which will in turn grow our business
- Work with end user accounts and channel partners/distributors to facilitate effective account management and growth.
- Deliver technical training to our end users, channel partners and Customer Solutions Specialists either remotely or on-site (domestic and international)
- Instigate appropriate reporting to ensure traceability of problems, resolutions and corrective actions as well as escalation of product non-conformance trends and utilization.
- Provide local and remote technical support to customers on operational or maintenance aspects of system equipment.
- Co-ordinate and perform on-site high-level support and corrective maintenance, installation and qualification of instruments when required, primarily in Pathology laboratories
What you’ll bring:
- An undergraduate degree in Medical Sciences
- A successful track record in a sales/business development role in the healthcare market
- Experience with laboratory automation solutions, with knowledge of medical laboratories highly regarded
- Excellent interpersonal, communication and influencing skills (written and oral) using business and user-friendly language with a commercial mindset.
- Ability to think outside the box to troubleshoot complex customer challenges.
- A natural affinity for customer service
- Self-motivated, results-driven and well organized and able to handle multiple tasks with a clear sense of ownership and priority.
- A current full drivers’ license and reliable vehicle.
Wenn Du aus technischen Gründen nicht in der Lage bist, eine Bewerbung auszufüllen oder auf eine Stellenausschreibung zu antworten, wende Dich bitte per E-Mail an [email protected], um Unterstützung zu erhalten.
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Skills Required
- Undergraduate degree in Medical Sciences
- Successful track record in healthcare sales or business development
- Experience with laboratory automation solutions
- Knowledge of medical laboratories
- Excellent written and oral interpersonal, communication, and influencing skills
- Commercial mindset and ability to communicate in business and user-friendly language
- Ability to troubleshoot complex customer challenges
- Customer service orientation
- Self-motivated, results-driven, organized, and able to manage multiple priorities
- Current full driver's license and reliable vehicle
Brooks Automation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brooks Automation and has not been reviewed or approved by Brooks Automation.
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Fair & Transparent Compensation — Pay is generally characterized as industry-average to slightly above, aligning with market expectations in many roles. Compensation is often framed as fair for experience, with stronger competitiveness appearing in specialized technical tracks and certain high-cost locations.
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Healthcare Strength — Health coverage is described as comprehensive, supported by life and disability insurance as part of the core package. The overall health offering is positioned as comparable to peers and frequently treated as a baseline strength.
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Leave & Time Off Breadth — Time-off is presented as generous, with flexible or unlimited PTO reported for many roles and a holiday shutdown period. In practice, usage appears workable for many teams, though norms can be manager- and workload-dependent.
Brooks Automation Insights
What We Do
Brooks is a leading provider of automation solutions. We have been a key participant in the semiconductor industry for more than 40 years providing precision robotics, integrated automation systems, and contamination control solutions enabling chip manufacturers globally. Brooks is headquartered in Chelmsford, MA, with operations in North America, Europe and Asia.
