Company Overview
Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering – a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields – from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more.
Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry- leading research, we remain dedicated to our purpose of making our world safe, secure and resilient.
At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization.
Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together.
Job Overview
The Market Leader is a leadership role responsible for driving operational sales, achieving budget targets, and ensuring key performance indicators (KPIs) are met. This position plays a pivotal role in business growth by focusing on Jensen Hughes’ Canada professional services market.
This role requires a billable target of 50-75% and a commitment to fostering a collaborative, inclusive, and high-performing team environment. The Market Leader ensures that clients and colleagues of all backgrounds feel valued and supported while working to deliver innovative solutions that address their unique needs.
Aligned with the sub-regional strategy, the Market Leader will establish sales performance and growth expectations while leading efforts in training, coaching, and sales pipeline management to ensure consistency and best practices. Collaboration across teams is strongly encouraged to promote knowledge-sharing, diverse perspectives, and equitable opportunities for all team members.
Key Responsibilities
- Identify and cultivate new business opportunities for professional services, ensuring an inclusive and equitable approach to client engagement and growth.
- Perform technical engineering and/or consulting work independently or as part of a diverse and collaborative project team.
- Manage client relationships and expectations through thoughtful, transparent, and culturally aware communication while mentoring team members in client engagement.
- Establish credibility with clients by demonstrating expertise, integrity, and a commitment to ethical and inclusive business practices.
- Maintain appropriate billable work to align with subregional objectives, ensuring all team members have equitable opportunities for growth and development.
- Ensure fair and transparent profitability goals are met for assigned clients and projects.
- Champion a culture of belonging and empowerment, leading training, coaching, and sales pipeline management with a focus on equity, diversity, and inclusion.
Qualifications
- Proven experience in technical consulting and business development, with a demonstrated ability to build and maintain strong client relationships across diverse industries and communities.
- Expertise in at least one professional service area, such as fire protection engineering, security, risk-informed engineering, forensics, process safety, accessibility, or healthcare emergency management.
- Strong understanding of professional services business processes, including equitable and inclusive business development strategies.
- Advanced communication and presentation skills, with the ability to deliver accessible, engaging, and culturally responsive sales presentations and technical proposals.
- Ability to navigate challenging conversations with empathy, respect, and professionalism.
- Commitment to fostering an inclusive workplace, ensuring all employees have opportunities to thrive and succeed.
- Professional credential(s) preferred (e.g., Professional Engineering License or equivalent).
- Bilingual French a plus.
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Please note that the salary range provided is a good faith estimate for the position at the time of posting and not a guarantee of compensation. Final compensation may vary based on factors, including but not limited to, responsibilities of the job, education, experience, knowledge, skills, and abilities, geographic location, internal equity, alignment with market data.
Jensen Hughes offers a competitive total rewards package, which includes a retirement plan, healthcare coverage, and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position and location.
Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
At Jensen Hughes, we embrace innovation and understand that people are increasingly using artificial intelligence (AI) tools like ChatGPT and other generative platforms to learn, prepare and communicate. We have provided some guidelines regarding the responsible use of AI in the recruitment process. Please click here to review.
The security of your personal data is important to us. Jensen Hughes has implemented reasonable physical, technical, and administrative security standards to protect personal data from loss, misuse, alteration, or destruction. We protect your personal data against unauthorized access, use, or disclosure, using security technologies and procedures, such as encryption and limited access. Only authorized individuals may access your personal data for the purpose for which it was collected, and these individuals receive training about the importance of protecting personal data. Jensen Hughes is committed to compliance with all relevant data privacy laws in all areas where we do business, including, but not limited to, the GDPR and the CCPA. Additionally, our service providers are contractually bound to maintain the confidentiality of personal data and may not use the information for any unauthorized purpose.
*Policy on use of 3rd party recruiting agency for direct placements
Jensen Hughes will occasionally augment a recruiting search through agencies for certain positions when business conditions warrant. Jensen Hughes will not accept resumes, inquiries or proposals from recruiting agencies as an acceptable method to consider a candidate. 3rd party recruiting agencies must sign a standard Jensen Hughes agreement after being evaluated and accepted by a Human Resources or Talent Acquisition manager, or member of the talent acquisition team. Hiring managers and employees of Jensen Hughes are not authorized to accept resumes, engage in fee-based searches through recruiting firms or sign a search agreement. Please note this policy does not apply to “staffing firms” or firms that are involved with hiring temporary staff. Any recruiting agency interested in being considered may contact our recruiting team at jensenhughesrecruiting.com.
Skills Required
- Proven experience in technical consulting and business development with strong client relationship skills
- Expertise in at least one professional service area (e.g., fire protection engineering, security, process safety, forensics, accessibility, emergency management)
- Strong understanding of professional services business processes and equitable, inclusive business development strategies
- Advanced communication and presentation skills, including culturally responsive sales presentations and technical proposals
- Ability to navigate challenging conversations with empathy, respect, and professionalism
- Commitment to fostering an inclusive workplace and mentorship/coaching of team members
- Maintain a billable target of 50-75%
- Professional credential(s) preferred (e.g., Professional Engineering License or equivalent)
- Bilingual French
What We Do
Worldwide, we are most recognized for our leadership in fire protection engineering, a tradition of responsibility we have advanced with pride since 1939. Today, our expertise extends broadly across closely related risk management fields – from accessibility consulting, risk and hazard analysis, process safety and forensic investigations to security risk consulting, emergency management and digital innovation.
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