Summary
The Technical Sales Engineer/Specialist processes customer orders and handles all aspects of technical sales from initial request through delivery to ensure accuracy and customer satisfaction. You can use your technical background and expertise to excel with us!
Who we are
At SMS group, our people are our greatest asset. We offer an entrepreneurial environment that promotes a culture of innovation, growth, and inclusion. We offer company events, activities, and opportunities to participate in charitable initiatives that benefit the communities where we are located.
www.sms-group.us
What you'll do
- Serve as the point of contact for Technical Service Division orders.
- Process customer requests for quotations in accordance with pre-determined company metrics and procedures.
- Creating RFQ’s and sourcing parts through approved vendors.
- Track customer requests for quotations, communicate with the customer to ensure accuracy, and prepare and send final quotations.
- Provide strong support for end customer and SMS Sales Department.
- Perform other duties as assigned or requested.
- Business travel approximately 10%.
What you'll need
- A two-year technical degree combined with two years of business experience OR:
- A bachelor’s degree in engineering preferably mechanical with two years of applicable experience.
- Bi – Lingual is a plus (German, Italian or Spanish)
- Strong organizational skills and attention to detail.
- Required to interpret Technical Drawings for the purpose of order quotation and accuracy.
- Required to interpret materials of construction and material conversions.
- Excellent communication and customer service skills.
- Ability to write reports and correspond with customers.
- Proficiency in Microsoft Office software.
- CAD preferred but not required.
- Experience with SAP/ERP system is preferred.
What we offer
Competitive compensation, medical/dental/vision coverage, paid vacation, paid holiday time, 401k with a company match, training, a tuition reimbursement program and more!
What we do
SMS group is the leading partner in the world of metals. We are an original equipment supplier offering comprehensive maintenance and spare part services for metals production, continuous casting and rolling (flat and long products), tubes, welded pipes, forging, non-ferrous technology, and heat treatment plants - all from a single source.
SMS group Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, veteran status, gender identity or other categories protected by law.
Skills Required
- Two-year technical degree plus two years of business experience, or a bachelor's degree in engineering, preferably mechanical, plus two years of applicable experience
- Ability to interpret technical drawings for order quotation and accuracy
- Ability to interpret materials of construction and material conversions
- Strong organizational skills and attention to detail
- Excellent communication and customer service skills
- Ability to write reports and correspond with customers
- Proficiency in Microsoft Office software
- Bilingual ability in German, Italian, or Spanish
- CAD experience
- SAP/ERP system experience
What We Do
SMS group Inc. supplies new equipment, digital and green-steel solutions, upgrades, maintenance, spare parts, repairs, and engineering services to North American metals producers. As part of SMS group, it provides plant construction and mechanical-engineering capabilities for steel and nonferrous metals processing, supporting customers across equipment lifecycles with modernization, service, and technical support. Its mission aligns with advancing sustainable, lower-carbon metals production.
