Ready to find the right role for you?
Salary: £25,000 per annum plus Veolia benefits
Hours: 40 hours per week, Monday - Friday
Location: 1 Station Road, Four Ashes, Wolverhampton, WV10 7DG
When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.
As the Hazardous Waste Customer Coordinator, you will be working within Veolia's Hazardous Waste Central Services Department, which is based at the Hazardous Waste Head Office in Four Ashes, Wolverhampton.
What we can offer you;
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25 days of annual leave plus bank holidays
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Refer an Engineer to us once you’ve joined and earn £1000
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Access to our company pension scheme
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Free physiotherapy service
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Discounts on everything from groceries to well known retailers
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Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
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Ongoing training and development opportunities, allowing you to reach your full potential
What you'll be doing;
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You will be responsible for compliance with all Health and Safety policies and procedures and ensure that calls from customers are dealt with swiftly and efficiently
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Ensuring the correct information is provided, including quotations etc. to assist with service efficiency.
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You will ensure work is completed within agreed team targets, from booking an initial query to scheduling the collection.
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You will deal with both internal and external customers and will be responsible for ensuring that waste queries are dealt with quickly and efficiently in line with processes and legislative paperwork is completed.
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The Customer Support Coordinator will book transport, input waste details, order labels liaise with the external sales team and inform customers.
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You will be required to ensure that the correct data is entered into the Salesforce system to enable the correct and efficient servicing of Veolia’s customers at minimal cost to the business and ensuring compliance with all Veolia policies and procedures are adhered to.
What we're looking for;
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Previous customer service experience
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Computer literate
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Exceptional communication and organisation skills
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Previous waste industry experience
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Knowledge Salesforce systems
What's next?
Apply today, so we can make a difference for generations to come.
We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.
We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.
We therefore welcome and encourage all candidates who meet the minimum requirements to apply.
Top Skills
What We Do
Veolia UK provides solutions for ecological transformation. We are a company of almost 14,000 employees, although we prefer to think of ourselves as “resourcers”. Every day across the country our “resourcers” design and deploy useful and concrete solutions, which help our customers fight against climate change, prevent pollution of our water and create a circular economy where nothing goes to waste.
Every year, we serve around 1.8 million people through our municipal wastewater contracts. We complete over 400 million waste collections across our Local Authority contracts, serving over 3 million residential properties; and we treat over 1.5 million tonnes of commercial and industrial waste from our 85,000 private customers. We also produce over 560 MWe of renewable and low carbon electricity, to power over 1.3 million homes.
Veolia UK is an exciting and innovative place to work, but don't just take our word for it - we were named as one of the top 10 'Very Big Organisations' to work for in The Sunday Times' Best Places to Work 2024. We're resourcing the world through our purpose of ecological transformation, and we're doing this by working together to constantly progress. We are reinventing the way things work to reduce our environmental impact and increase efficiency, whether in the reuse of wastewater or the recovery of waste, such as plastics. At the same time, we anticipate the needs of tomorrow with innovative solutions that will decarbonise our energy and heating demands. We do this through the development of microgrids and energy management through our Hubgrade solution, which optimises the management of resources using digital and artificial intelligence.
We are driven by optimism and passion, not to see the world as it is, but how it should be; and we are tenacious in our efforts to achieve our goals.
These aren't just empty words
