Technical Representative, IT Operations

Posted 4 Days Ago
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Epigmenio González, Pedro Escobedo, Querétaro
1-3 Years Experience
Information Technology • Software • Consulting • App development • Generative AI • Big Data Analytics • Automation
The Role
The Technical Representative for IT Operations manages daily tasks, provides advanced system support for multi-user operating systems, and oversees equipment installation and maintenance. Responsibilities include incident resolution within SLA, inventory control, and project implementation.
Summary Generated by Built In

Job Title:

Technical Representative, IT Operations

Job Description

The Tech Support It Ops is responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems.

Job Description

This is an onsite position located in Queretaro, Mexico

  • Support in project implementation
  • Equipment control in SCCM and Active Directory
  • Inventory control
  • Installation of equipment for new accounts or projects. (new site)
  • Equipment configuration
  • Incident resolution according to SLA
  • Safety of computer equipment
  • Repair of computer equipment
  • Maintenance of computer equipment 

Candidate Profile

  • Bachelor's Degree in related field from a four-year college or university with three to five years of relevant experience
  • And meet timelines on deliverables
  • Knowledge in the management of Windows & Mac OS network configuration.
  • Knowledge in PC Maintenance.
  • Knowledge managing DNS and Active Directory.
  • Proficient in Microsoft Office

Our Benefits and Perks

Life Insurance

Paid leave (parternity, marriage.)

Recognition Program

Referral Program

Discounts

Location:

MEX Queretaro City Av. Epigmenio Gonzalez No. 500

Language Requirements:

Time Type:

Full time

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Top Skills

macOS
Windows
The Company
0 Employees

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