Technical Regional Manager (Victoria)

POSITION SUMMARY:

The Technical Regional Manager is responsible for day-to-day activities related to the development and execution of the PSC`s business operations management. This person can identify, motivate, retain, involve, and coach employees. The incumbent is also responsible and accountable for the execution of the PSC mission, “to maintain the integrity and professionalism of our products and services while enabling steady growth and development”. 

DUTIES AND RESPONSIBILITIES:

• Assess industry business trends to capitalise on emerging opportunities for business growth, work closely with Managing Director to identify and develop future consulting projects business opportunities.
  
• Hire, train, mentor and manage performance of direct reports including interns, subcontractors, and employees.
  
• Provide crossing training for employees to produce maximum flexibility for accomplishing work.
  
• Solicit business for PSC Biotech for professional services and PSC Software.
  
• In collaboration with Managing Director, develop effective proposals for new business
  
• Ensure proposals account for items commonly overlooked, such as travel time, project management. Off-site and pre-site visit hours, and equipment rentals, as applicable.
  
• Maintains documentation of sales activities in CRM, in order to facilitate the appropriate reporting of client contacts, notes, opportunities, and sales pipeline. 
  
• Work on billable projects performing tasks such as project management, project execution, equipment & process validation.
  
• Maintain PSC profitability of billable projects.
  
• Provide technical expertise to PSC co-workers and client projects.
  
• Support the growth and development of PSC Australia and local Victoria Region.
  
• Collaboration with PSC co-workers and client personnel contributing to the development of future consulting business opportunities.
  
• Establishing and maintaining relationships with potential clients in the life sciences community to develop new business opportunities for PSC.
  
• Attend local, national and international professional events such as ISPE, PDA, RAPS, ASQ, BIO, etc. to promote PSC Biotech, PSC Software and Biotechnique to capture business and build relationships.
  
• Ability to travel up to 25%; travel may include client locations local or throughout the Australia, PSC Philippines & the PSC Singapore office.
  

DEMONSTRATED COMPETENCIES:

·        Business Development - Identify and target potential clients. Work in a team environment; develop and execute a plan, in alignment with company vision, mission and strategic plans to engage potential customers.

·        Relationship Building – Works with and across formal and informal professional and social networks to build long-term partnerships and connections in the life science industry and Internal team.

·        Negotiation Skills – Active listening, needs assessment, and presents visions to build a consensus.

·        Analytical Skills – Identifies, researches, and demonstrates logical reasoning to communicate critical information.

·        Rational Persuasion – Presents key factors, influencing factors, and strategic goals to assist stakeholders in identifying solutions.

·        Interpersonal Awareness – Ability to be aware of how actions, ideas, and communication can/does affect people and their outcomes.

·        Agility – Meets objectives by responding to competing and changing priorities and multiple tasks under inflexible timelines.

• Bachelor’s degree in Engineering, Management, Science, or related field.
  
• +10 years of experience in biotech industry or related industry.
  
• Innovation and problem-solving skills that include the ability to develop and propose equipment based on solutions from clients.
  
• Understanding the industry, with the ability to become a Subject Matter Expert (SME)
  
• Highly organized in planning and time management, with ability to multi-task
  
• Experienced delegating tasks and work growth to employees.
  
• Experience generating reports and presenting information to upper-level managers or other clients.
  
• Experience ensuring staff members follow company policies and procedures.
  
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
  
• Excellent Project management skills.
  
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
  
• Commitment to providing exceptional service to clients and support to employees