The Role
Recruit technical field technicians nationwide by posting jobs, sourcing candidates, conducting screenings, coordinating interviews, and maintaining talent pipelines. Manage onboarding, background checks, tax and payment documentation, employee and contractor records, compliance and insurance tracking, and technician inquiries. Support HR leadership with policy implementation, reporting, and administrative tasks while managing high-volume recruiting across multiple time zones.
Summary Generated by Built In
This is a remote position.
We are seeking a driven, organized Technical Recruiter / HR Coordinator to join our team. In this hybrid role, you will be instrumental in sourcing, screening, and hiring high-caliber field technicians nationwide while supporting day-to-day human resources functions.
If you thrive in a fast-paced environment, excel at managing candidate pipelines, and enjoy building strong professional relationships, we want to hear from you.
Key Responsibilities
Recruitment & Talent Acquisition
- Draft and post engaging job openings across job boards, social media, and niche tech networks.
- Conduct initial phone screenings and interview technical candidates to evaluate skill sets, reliability, and cultural fit.
- Build and maintain an active talent pipeline of qualified field technicians for quick deployment.
- Coordinate interview schedules with hiring managers and field leads.
Human Resources & Administration
- Oversee the end-to-end onboarding process (background checks, W-9/W-4 tax forms, ACH setup, and compliance documentation).
- Maintain accurate employee and 1099 contractor records in our HR database.
- Serve as a primary point of contact for field technician inquiries regarding compensation and company policies.
- Monitoring Compliance, and active insurance coverage (COI tracking).
- Support HR leadership with policy implementation, reporting, and general administrative needs.
Requirements
- Experience: 2+ years of experience in technical recruiting, field technician sourcing, or HR coordination (agency or field services experience preferred).
- Technical Aptitude: Familiarity with IT infrastructure, networking, desktop support, or low-voltage technician terminology is a strong plus.
- ATS & HRIS Proficiency: Experience using Applicant Tracking Systems (ATS) and job platforms (Indeed, LinkedIn Recruiter, ZipRecruiter).
- Communication: Exceptional written and verbal communication skills; comfortable conducting high-volume candidate outreach.
- Organization: Outstanding time-management skills with the ability to handle high-volume recruiting pipelines across multiple time zones.
- Education: Associate's or Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent work experience).
Skills Required
- 2+ years of experience in technical recruiting, field technician sourcing, or HR coordination
- Experience using Applicant Tracking Systems and job platforms such as Indeed, LinkedIn Recruiter, or ZipRecruiter
- Exceptional written and verbal communication skills
- Ability to conduct high-volume candidate outreach
- Outstanding time-management and organizational skills
- Ability to manage high-volume recruiting pipelines across multiple time zones
- Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent work experience
- Familiarity with IT infrastructure, networking, desktop support, or low-voltage technician terminology
- Agency or field services experience
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The Company
What We Do
Support Tech LLC is a nationwide provider of IT field services for multi-site organizations. It offers on-premise technology deployments, installations, break-fix support, CCTV and networking projects, and 24/7 emergency dispatch. Its stated mission is to deliver peace of mind through accessible, expert onsite tech assistance, with a 24-hour standard response and a 2-hour emergency response option, serving retail, hospitality and healthcare clients.
