About the company
Our client is a fast-growing software company.
The role
Raydar is recruiting for this role on behalf of our client. Lead end-to-end delivery of software rollouts for external clients, from contract signature through a successful production launch and a short post-launch stabilization period. The role coordinates timelines, stakeholders and cross-functional teams, and helps build the implementation program from the ground up.
What you'll do
- Run several customer rollouts at the same time, from kickoff through go-live and a short post-launch support window.
- Lead kickoff sessions and regular customer check-ins, handle escalations, and keep customer and internal teams on schedule.
- Plan and sequence integration work across core banking, online banking, lending and card systems with solutions, product and account teams.
- Partner with product teams to log, prioritize and resolve defects and change requests found during deployments.
- Design repeatable implementation playbooks, including guidance for customers on using self-service tools to refine their deployments over time.
Requirements
What we're looking for
- Able to build and improve implementation processes without an existing playbook to follow.
- Track record of running software launches from start to finish for larger business clients at a company that sells to other businesses.
- Experience using AI productivity tools in day-to-day work.
- Bachelor's degree.
- Able to work on-site five days a week in San Francisco, CA.
- Comfortable with 10-20% of each month spent at client locations nationwide.
Bonus points
- Prior experience launching software for organizations in the banking sector.
- Familiarity with AI technologies such as conversational, voice or contact center platforms.
Benefits
Compensation and benefits
- Base salary: USD 185,000 to 230,000 per year
- Equity
- Health, dental and vision coverage
Location and work model
- San Francisco, CA, United States
- On-site, 5 days in-office per week
- Full-time
- Up to 10-20% travel
Skills Required
- Experience building and improving implementation processes without an existing playbook
- Track record of managing software launches from start to finish for larger business clients at a B2B company
- Experience using AI productivity tools in day-to-day work
- Bachelor's degree
- Ability to work on-site five days per week in San Francisco, California
- Availability to spend 10–20% of each month at client locations nationwide
- Prior experience launching software for banking organizations
- Familiarity with conversational, voice, or contact center AI platforms
What We Do
Raydar is a talent acquisition and business consulting firm that connects world-class and emerging talent with growing organizations. It supports companies through team development, strategic hiring, and customized growth solutions, helping clients recruit roles such as engineers, product managers, executives, legal counsel, and quantitative traders. Raydar focuses on understanding each organization’s needs, culture, and long-term goals to build high-impact teams.
