Technical Project Manager

Reposted 15 Days Ago
Toronto, ON, CAN
In-Office
Senior level
Software
The Role
Manage 5–6 concurrent technical Professional Services projects from kickoff through delivery. Define scopes, schedules, milestones, dependencies, and risks; coordinate technical, consulting, support, and customer-facing teams; lead client communications; track project health, KPIs, documentation, and escalations; and improve delivery processes. The role requires practical understanding of Salesforce, integrations, APIs, data flows, configurations, SaaS implementations, and technical services.
Summary Generated by Built In

About Valorx 

Valorx enables revenue teams to work with Salesforce data in the way they actually want to—in a spreadsheet-like environment. 

Our products, Fusion and Wave, bring Salesforce data into familiar spreadsheet workflows while enabling teams to work with, analyze, and manage their data more efficiently. 

As we continue to grow our Professional Services organization, we are looking for a Technical Project Manager who can manage multiple client engagements simultaneously, work closely with technical and consulting teams, and ensure projects are delivered on time and to a high standard. 

About the Role 

As a Technical Project Manager – Professional Services, you will be responsible for managing the end-to-end delivery of multiple client projects involving Valorx Fusion, implementation, consulting, integrations, configuration, support, and technical services. 

This role is ideal for someone who is a strong, hands-on Project Manager with a technical mindset. You should be comfortable understanding technology, working with technical teams, communicating with clients, identifying risks, tracking dependencies, and keeping projects moving toward timely delivery. 

You will typically manage 5–6 project/workstreams in parallel, balancing client communication, internal coordination, project reporting, issue resolution, and delivery management. 

Key Responsibilities 

Project Management & Delivery 

  • Own the end-to-end delivery of multiple Professional Services projects simultaneously. 

  • Define project scope, milestones, timelines, deliverables, dependencies, and responsibilities. 

  • Develop and maintain detailed project plans and delivery schedules. 

  • Track project progress and proactively identify risks, blockers, and dependencies. 

  • Anticipate risks, issues and scope changes early, and drive mitigation plans and corrective action before they affect timelines or margins. 

  • Ensure projects are delivered on time, within scope, and according to agreed requirements. 

  • Coordinate resources across technical and customer-facing teams. 

  • Drive projects forward and ensure action items are completed on time. 

Client Communication & Consulting 

  • Act as a primary point of contact for project-related communication with clients. 

  • Understand customer requirements independently and translate them into actionable items for services delivery teams. 

  • Facilitate project kickoff meetings, status meetings, requirement discussions, and regular project reviews. 

  • Clearly communicate project status, risks, dependencies, and next steps to both technical and non-technical stakeholders. 

  • Build strong relationships with customers and ensure expectations are clearly managed. 

  • Handle project escalations professionally and drive issues toward resolution. 

Technical & Product Coordination 

  • Develop a strong understanding of Valorx Fusion, Salesforce concepts, data workflows, integrations, configurations and related technical processes. 

  • Work closely with technical consultants, engineers, and support teams to understand technical requirements and solutions. 

  • Be comfortable discussing technical concepts with engineers and explaining technical topics to customers. 

  • Coordinate Fusion implementation, configuration, support, and consulting activities. 

  • Help identify technical dependencies and potential delivery risks early in the project. 

Reporting & Governance 

  • Maintain accurate project documentation, status reports, timelines, and action trackers. 

  • Provide regular reporting to leadership and customer on project health, progress, risks, and upcoming milestones. 

  • Track project KPIs, deliverables, timelines, and resource requirements. 

What We're Looking For 

  • 4–5+ years of Technical Project Management experience, preferably in a technology, SaaS, consulting, implementation, or professional services environment. 

  • Proven experience managing multiple projects simultaneously—ideally 5+ concurrent projects or workstreams. 

  • Strong understanding of project management methodologies, planning, scheduling, risk management, and delivery governance. 

  • Strong spoken and written English for calls, proposals and status reporting with North American stakeholders. 

  • Strong client-facing and stakeholder management skills. 

  • Technically curious and comfortable working with technology and technical teams. 

  • Ability to understand technical requirements, integrations, data flows, and software products. 

  • Experience working with Salesforce or CRM platforms is highly desirable. 

  • Experience with SaaS implementations, software consulting, customer support, or technical services is a strong plus. 

  • Working knowledge of project management tools such as Jira, Asana, Smartsheet or MS Project is a plus. 

  • Ability to prioritize and manage competing deadlines across multiple projects. 

  • Comfortable working in a fast-paced, remote environment. 

What Success Looks Like 

In this role, success means: 

  • Multiple projects are progressing smoothly and delivered on time. 

  • Clients have clear visibility into project status, timelines, and expectations. 

  • Technical and consulting teams are aligned and know what needs to be delivered and when. 

  • Risks, blockers, and dependencies are identified before they impact delivery. 

  • Project reporting is accurate, timely, and useful to leadership. 

  • Customer issues are followed through to resolution. 

  • You can effectively manage 5–6 concurrent workstreams without losing attention to detail. 

  • Professional Services delivery becomes more predictable, scalable, and efficient. 

Why Join Valorx? 

At Valorx, you will work at the intersection of Salesforce, data, spreadsheets, AI, and enterprise software. You will have the opportunity to work directly with customers and technical teams while helping build and improve a growing Professional Services organization. 

If you are a strong Project Manager who is also technically minded, highly organized, client-focused, and comfortable taking ownership of complex technology projects, we'd love to hear from you. 

Skills Required

  • 4–5+ years of project management experience, preferably in technology, SaaS, consulting, implementation, or professional services
  • Experience managing multiple projects simultaneously, ideally 5 or more concurrent projects or workstreams
  • Strong understanding of project management methodologies, planning, scheduling, risk management, and delivery governance
  • Excellent written and verbal communication skills
  • Strong client-facing and stakeholder management skills
  • Ability to understand technical requirements, integrations, data flows, and software products
  • Strong organizational skills and exceptional attention to detail
  • Ability to prioritize and manage competing deadlines across multiple projects
  • Strong problem-solving and analytical skills
  • Ability to work comfortably in a fast-paced, remote environment
  • Proactive mindset with ownership and accountability for project outcomes
  • Experience with Salesforce or CRM platforms
  • Experience with SaaS implementations, software consulting, customer support, or technical services
  • PMP, Scrum Master, or other relevant project management certification
  • Experience with Salesforce implementations or Salesforce-related projects
  • Experience with APIs, integrations, data migration, automation, or SaaS platforms
  • Experience managing technical consulting or Professional Services engagements
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The Company
HQ: Pleasanton, California
57 Employees
Year Founded: 2019

What We Do

When data management within Salesforce becomes time-consuming and critical data fields are not being properly updated, your organization can leverage Valorx – CRM management software with Excel functionality. At Valorx, our goal is to help improve data quality, enable end-user productivity and efficiency while maintaining Salesforce as your true system of record. Users can use Valorx to easily retrieve CRM data from any object, manage it within Excel, and send the data back to Salesforce with a click of a button. If you interact with Salesforce data, try Valorx – a combination of speed, amazing UI, bulk data processing, and so much more

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