The Role
Leads end-to-end statewide solution implementation, including schedules, rollouts, stakeholder and vendor coordination, requirements, testing, releases, production support, integrations, training, risk management, SLA tracking, reporting, and milestone-based customer approvals. Oversees onsite and offshore teams, coordinates defect resolution and root cause analysis, and ensures compliance with security and audit requirements.
Summary Generated by Built In
Role : Technical Project Manager – Implementation
Location- Vijayawada
Experience : Minimum 10+ years of overall professional experience,
with at least 5+ years in project management and customer engagement.
Required Skill Set :
- Project
implementation and delivery
- Government Stakeholder
and vendor Management
- SDLC, Agile, Scrum,
methodologies
- Requirement analysis and
business process understanding
- Release & Deployment
Management
- Defect triage and
production support
- Excellent Communication,
Negotiation, Presentation and leadership Skills
- Strong Analytical and
Problem-Solving Abilities
Job Responsibilities:
- Lead end-to-end
implementation of the solution across the state, ensuring timely delivery
as per the project plan.
- Prepare implementation
schedules, rollout plans, and deployment plans, and monitor project
progress.
- Serve as the primary
liaison between client departments, onsite teams, offshore development
teams, infrastructure partners, and third-party agencies.
- Analyze, prioritize, and
manage business requirements and change requests to ensure successful
implementation.
- Coordinate with offshore
development teams to track development progress, bug fixes, enhancements,
and production releases.
- Plan, coordinate, and
oversee User Acceptance Testing (UAT) and end-to-end testing to ensure
quality before production deployment.
- Monitor post-go-live
support, track production issues (RTS tickets), and ensure timely
resolution within defined SLAs.
- Lead root cause analysis
(RCA) and implement corrective and preventive actions.
- Manage integrations with
payment gateways, SMS/Email services, and other departmental systems,
ensuring successful interface validation, data exchange, and end-to-end
integration testing.
- Lead and supervise
onsite implementation teams by monitoring performance and daily activities
to ensure effective project execution.
- Organize user training
sessions, user manuals and training videos, and support change
management initiatives to drive user adoption.
- Track project
milestones, risks, SLAs, action items, billing milestones, and payment
follow-ups, and prepare MIS reports and project dashboards.
- Identify and mitigate
project risks, ensure compliance with security and audit requirements,
escalate critical issues to the reporting manager, coordinate project
deliverables, and obtain milestone-based customer approvals and payments.
Skills Required
- Minimum 10 years of overall professional experience
- At least 5 years of project management and customer engagement experience
- Experience with project implementation and delivery
- Government stakeholder and vendor management experience
- Knowledge of SDLC, Agile, and Scrum methodologies
- Requirement analysis and business process understanding
- Release and deployment management experience
- Defect triage and production support experience
- Excellent communication, negotiation, presentation, and leadership skills
- Strong analytical and problem-solving abilities
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The Company
What We Do
SoftTech Engineers Limited is a Pune-based software product company focused on the architecture, engineering, and construction (AEC) sector. It develops intellectual property and technology solutions supporting the construction lifecycle, including layout planning, approvals, budgeting, area calculation, and project execution. The company also provides design, development, installation, and servicing of information-technology resources, helping organizations manage and digitize complex built-environment workflows.
