Technical Project Manager

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Job Type: Full-time

Location: Remote

Our client is an established digital marketing agency that specializes in building predictable growth systems for appointment-based businesses across the United States. With over 15 years of experience, the team focuses on helping professional service providers in the medical, legal, and home services sectors move beyond traditional advertising. By integrating performance marketing with advanced lead conversion technology, they solve complex systems problems through high-intent lead generation, automated follow-up sequences, and transparent, data-driven reporting.

The team operates with a results-oriented mindset, utilizing a proprietary diagnostic framework to identify revenue leaks and optimize the entire customer acquisition journey. They pride themselves on a culture of accountability and innovation, focusing on measurable impact rather than vanity metrics. Candidates joining this growth-focused agency will work in a collaborative environment dedicated to transforming how businesses scale through sophisticated automation and strategic multi-channel marketing campaigns.

We are seeking a technically-adept Operations / Project Manager to bridge the gap between high-level AI strategy and day-to-day execution. In this role, you will oversee the deployment of "AI employees"—automated systems designed to scale businesses efficiently. This is a unique hybrid position that requires the presence of a client-facing lead and the technical logic of an entry-level AI engineer. You will be the primary point of contact for clients, ensuring their AI systems are functioning at peak performance while managing the project lifecycle from onboarding to optimization.

• Lead client onboarding sessions to gather requirements and define project scopes.
• Set up and manage complex AI workflows and automations using platforms like GoHighLevel and n8n.
• Perform hands-on adjustments to existing systems, including prompt engineering and logic updates.
• Use LLM tools (OpenAI, Claude) to design prompts and build simple automation strings.
• Serve as the primary liaison for client feedback, troubleshooting technical issues, and prioritizing bug fixes.
• Collaborate closely with the AI Engineering team to facilitate more complex technical implementations.
• Manage timelines and expectations to ensure projects stay on track and deliver high ROI for clients.

• Background in software, automation, or AI system management.

• Technical proficiency with tools such as GoHighLevel, n8n, Zapier, or similar automation platforms.

• Hands-on familiarity with LLMs (OpenAI, Claude) and the principles of effective prompt design.
• Strong project management skills with a proven ability to organize multiple workstreams.
• Excellent English communication skills with a professional, confident, and clear speaking presence.
• Ability to work comfortably within EST business hours.
• A "solution-oriented" mindset with the technical literacy to discuss AI architecture with both developers and clients.
• Previous experience in an agency environment or a high-growth startup.
• Advanced experience with API integrations and webhooks.
• Familiarity with CRM architecture and lead lifecycle management.

💰 Competitive monthly salary

🌎 100% remote work environment

🚀 Career growth at the intersection of AI and Operations

📈 Long-term stability in a rapidly expanding industry

🛠️ Opportunity to work with cutting-edge LLM and automation tools

🤝 Collaborative and forward-thinking team culture