Key Responsibilities:
- Manage complex implementation projects, overseeing timelines, stakeholder coordination, and integration of Prelim’s platform with various bank systems to ensure efficient and compliant customer onboarding
- Guide clients in modernizing their processes by configuring and optimizing employee workflows using Prelim’s no-code platform
- Build and maintain strong relationships with clients, including bank executives and operations teams, to understand their needs, manage expectations, and ensure successful project outcomes
- Ensure implementations comply with relevant laws, regulations, and bank policies, working with internal teams to address compliance requirements
- Collaborate with engineering, product, and customer success teams to deliver seamless solutions, share client feedback, and contribute to platform improvements
- Provide training and support to clients, helping them adopt Prelim’s platform and maximize its value for their operations
- Monitor project progress, identify risks, and implement mitigation strategies to ensure timely and high-quality delivery
- Contribute strategic insights to improve implementation processes and enhance client experiences
What You’ll Bring:
- Strong organizational and problem-solving skills with a keen attention to detail
- Ability to manage complex projects and coordinate with multiple stakeholders in a fast-paced environment
- Enthusiasm for learning and applying new technologies, including no-code/low-code platforms, to real-world challenges
- Excellent communication skills and the ability to build trust with clients, from bank executives to operations staff
- A proactive, results-oriented mindset with a passion for helping clients modernize processes and achieve their goals
- Ability to work independently and collaboratively in a dynamic environment
- Interest in or experience with financial services, banking operations, or B2B software is a plus
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What We Do
Prelim helps automate the business customer journey for top U.S. Banks. Our white-labeled, no-code platform helps financial institutions digitize the business customer journey from onboarding to servicing and improves the day-to-day roles of its employees’ as they review, process, underwrite and service customers. From onboarding business deposit customers to provisioning treasury services to originating business loans, Prelim provides a first-class customer experience that works on any device using digital automation. We are banking experts, design enthusiasts, and technology evangelists. Founded in 2017 by a former Goldman Sachs investment banker and an award winning software engineer, we are headquartered in San Francisco with satellite offices in Seattle, Washington and Stockton, California.







