As a Technical Project Manager III in Commercial & Investment Bank, you will help lead complex technology projects and programs that drive business goals and create value for clients, employees, and stakeholders. Applying a broad knowledge of technical principles, practices, and theories is essential to developing innovative solutions, along with leveraging analytical reasoning and adaptability skills to navigate through ambiguity and change. Your strong communication abilities will enable you to effectively collaborate with cross-functional teams and manage stakeholder relationships, ensuring alignment on project objectives and governance. By optimizing resources and managing risks, you will contribute to the successful delivery of high-impact projects that shape the future of the firm.
Job responsibilities
- Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, dependencies and timelines to ensure timely and successful delivery of technology projects and programs
- Drive disciplined intake and prioritization, consistently questioning scope and rationale to ensure work has a clear business benefit and/or risk remediation outcome
- Identify, track and mitigate project risks and issues, proactively addressing potential roadblocks and implementing risk management strategies to minimize impact on outcomes
- Collaborate with cross-functional teams, including application owners, software engineering, quality assurance, production support and Global Technology stakeholders, to define scope, objectives, success measures and deliverables aligned to business goals and risk posture
- Leverage a technology/application development background to engage credibly with technical teams, challenge assumptions constructively and help translate delivery needs into actionable plans
- Monitor progress, adjust plans and schedules as needed and provide regular status updates to stakeholders, ensuring transparency and effective communication throughout the project or program lifecycle
- Influence decision-makers and delivery partners outside of your direct organization, using strong facilitation, structured problem-solving and clear escalation paths to unblock delivery and drive outcomes
- Promote practical, reuse-first governance and reporting practices (e.g., standardized RAID, status, milestones), ensuring outputs are accurate, decision-useful and aligned to delivery standards
- Proactively identify process and tooling improvements, leveraging existing capabilities (including enterprise-authorized AI where appropriate) to strengthen program governance (e.g., implementing lead and lag indicators), reduce delivery risk and ensure clear commitments and execution status visibility across stakeholders at varying levels
- Uses enterprise-authorized AI capabilities within the work environment to accelerate project planning and risk synthesis (e.g., drafting plans, RAID, and status narratives), validating outputs and handling data according to sensitivity requirements.
Promotes reuse-first, AI-assisted practices for project governance artifacts and reporting, ensuring human review and alignment to delivery standards.
- 3+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a fast-paced environment
- Technology / application development background enabling effective partnership with engineering teams and app owners
- Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business and technical objectives into manageable tasks and activities
- Proven experience leading through the project lifecycle management, including influencing decision makers and adapting plans as business needs evolve
- Exceptional stakeholder management, with a track record of establishing productive working relationships and driving mutually beneficial outcomes across multiple teams and senior stakeholders
- Strong communication and facilitation skills, including the ability to run forums (Working Groups / Operating Committees), frame trade-offs, drive decisions and escalate effectively with options and recommendations
- Strong delivery judgment and a ‘constructive challenger’ mindset — comfortable advocating for the right work (benefit/risk remediation) and pushing back on unclear value
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technical program management workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
- Familiarity with modern technologies
- Experience delivering technology programs focused on modernisation, operational resilience, stability, controls uplift, remediation or risk reduction
Skills Required
- 3+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a fast-paced environment
- Technology or application development background enabling effective partnership with engineering teams and application owners
- Proficiency in analytical reasoning and problem-solving techniques for breaking down business and technical objectives
- Experience leading projects through the full lifecycle, influencing decision-makers, and adapting plans as business needs evolve
- Exceptional stakeholder management experience across multiple teams and senior stakeholders
- Strong communication and facilitation skills, including running working groups and operating committees, framing trade-offs, driving decisions, and escalating effectively
- Strong delivery judgment and a constructive challenger mindset
- Experience using enterprise-authorized AI capabilities for technical program management workflows
- Ability to review and validate AI-assisted plans, risks, and recommendations while following data-handling expectations
- Familiarity with modern technologies
- Experience delivering technology programs focused on modernization, operational resilience, stability, controls uplift, remediation, or risk reduction
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
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JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
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