As a Technical Project Manager III in Corporate Techology - Consumer and Community Banking - Risk Tech team, you will help lead complex, AI-enabled technology projects and programs that promote business outcomes and create values for clients, employees, and stakeholders. You will apply a broad knowledge of technical principles, practices, and theories to design innovatie solutions, using strong analytical reasoning and adaptability skills to navigate through ambiguity and change leveraging your strong communication skills, you will collaborate with cross-fuctional teams and manage stakeholder relationships to ensure alignment on objectives, governance, and delivery expectations. By optimizing resources, proactively managing risks, and maintaining execution discipline, you will enable the successful delivery of high-impact initiatives that shape the firm's strategic technology landscape.
Job responsibilities
- Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure timely and successful delivery of technology projects and programs
- Uses enterprise-authorized AI capabilities within the work environment to accelerate project planning and risk synthesis (e.g., drafting plans, RAID, and status narratives), validating outputs and handling data according to sensitivity requirements.
- Identify and mitigate project risks, proactively addressing potential roadblocks and implementing risk management strategies to minimize impact on project or program outcomes
Lead end-to-end delivery of complex technology programs, including planning, scope, resources, budgets, timelines, dependencies, and release milestones
Partner across engineering, product, business, risk, and portfolio stakeholders to align execution with strategic business outcomes
Proactively identify, manage, and mitigate risks, issues, dependencies, and roadblocks to maintain delivery momentum
- Collaborate with cross-functional teams, including software development, quality assurance, and business stakeholders, to define project scope, objectives, and deliverables, ensuring alignment with business goals
Coach teams and leaders in Agile, Scrum, Kanban, and Lean practices to improve flow, predictability, transparency, and continuous improvement
Foster a collaborative, inclusive, and high-performing culture through servant leadership, facilitation, and conflict resolution, and drive agile program execution through backlog management, release planning, roadmap coordination, and cross-team delivery governance
- Deliver clear executive communications, metrics, and governance insights that translate technical complexity into business value and actionable decisions
- Promotes reuse-first, AI-assisted practices for project governance artifacts and reporting, ensuring human review and alignment to delivery standards
- 3+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a fast-paced environment
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technical program management workflows with strong validation habits and awareness of data sensitivity
- Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
- Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
- Proven ability to plan and execute programs across scope, resources, dependencies, budgets, governance, and delivery milestones and strong technical fluency, with familiarity in current and relevant platforms, software tools, and technologies
- Strong stakeholder management and communication skills, with the ability to influence and engage audiences from engineering teams to executive leadership with a track record of establishing productive working relationships and driving mutually beneficial outcomes
- Technical fluency with the ability to translate business and technical objectives into actionable delivery plans and outcomes
- Deep knowledge of Agile, Scrum, Kanban, Lean, and scaled delivery practices, including backlog management, road mapping, and delivery planning
- Demonstrated leadership in coaching, facilitation, problem-solving, conflict resolution, and driving continuous improvement across teams
- Experience managing risks, controls, dependencies, and organizational change while delivering in complex, fast-paced environments
- Proven experience leading through the project lifecycle management, including influencing decision makers and adapting to changes as business needs evolve
Experience in consumer banking risk domains, including credit risk, fraud, collections, disputes, and technology or operational risk
Knowledge of portfolio governance, value management, OKRs/KPIs, delivery metrics, capacity planning, and product management practices
Experience leading and coordinating work across multiple teams, shared services, vendors, and complex technology ecosystems
Agile and Lean certifications or equivalent hands-on experience (e.g., Scrum, Kanban, SAFe, Lean Six Sigma)
Proven ability to coach teams, facilitate training, and drive product, delivery, and organizational maturity, along with strong written, visual, and verbal communication skills, with the ability to synthesize complex information for leadership audiences
Familiarity with control automation, observability, monitoring, release readiness, and evidence management practices
Practical understanding of AI and experience applying AI-assisted workflows to program delivery, governance, and operational processes
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 3+ years of experience in technical program management leading complex technology projects and programs
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows
- Ability to review and validate AI-assisted plans, risks, and recommendations and follow data handling expectations
- Proficiency in analytical reasoning and problem-solving to decompose business and technical objectives into actionable tasks
- Proven ability to plan and execute programs across scope, resources, dependencies, budgets, governance, and delivery milestones
- Strong stakeholder management and communication skills, able to influence engineering teams and executive leadership
- Technical fluency to translate business and technical objectives into actionable delivery plans
- Deep knowledge of Agile, Scrum, Kanban, Lean, and scaled delivery practices including backlog management and roadmapping
- Demonstrated leadership in coaching, facilitation, conflict resolution, and driving continuous improvement across teams
- Experience managing risks, controls, dependencies, and organizational change in complex environments
- Proven experience leading through the project lifecycle and influencing decision makers
- Experience in consumer banking risk domains such as credit risk, fraud, collections, disputes, or operational risk
- Knowledge of portfolio governance, value management, OKRs/KPIs, delivery metrics, capacity planning, and product management practices
- Experience coordinating work across multiple teams, shared services, vendors, and complex technology ecosystems
- Agile and Lean certifications or equivalent hands-on experience (Scrum, Kanban, SAFe, Lean Six Sigma)
- Familiarity with control automation, observability, monitoring, release readiness, and evidence management practices
- Practical understanding of AI and experience applying AI-assisted workflows to program delivery and governance
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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