Be an Early Applicant
eCommerce brand specializing in daily goods for businesses and consumers.
The Role
The Technical Project Manager will manage cross-functional projects in eCommerce, ensuring clear communication between technical and non-technical teams, while delivering outcomes efficiently.
Summary Generated by Built In
About Reli.
Reli. is a growing eCommerce company specializing in daily goods for businesses and consumers. We operate across multiple eCommerce channels, including major marketplaces and our own direct‑to‑consumer Shopify storefront. We currently service 10,000+ orders daily and support over 1,000,000+ unique customers, including brands such as Marvel, Domino’s, and Lululemon.
We are a fast‑moving, execution‑driven organization that values clarity, ownership, and continuous improvement. Our Operations & Programs (O&P) team exists to make execution predictable, scalable, and low‑friction across the company.
Reli. is headquartered in Cerritos, CA and operates on a hybrid schedule. In‑office collaboration days are Tuesday and Thursday.
We're hiring a Technical Project Manager to own delivery on cross-functional initiatives that span Product, Supply Chain, Engineering, and business teams. You'll be the connective tissue between technical and non-technical stakeholders, translating business needs into clear scope, keeping teams aligned, and shipping outcomes on time without drama.
You will not be required to code, but we expect technical skills and aptitude to work within this environment.
What You'll Own
Delivery: Run multiple cross-functional projects end-to-end: scoping, planning, sequencing, and shipping. Anticipate risks before they become blockers. Drive decisions when teams stall.
Translation: Bridge engineering, data, and business stakeholders. Turn vague asks into clear requirements. Make sure everyone leaves the room with the same understanding of what's getting built and why.
Documentation and communication: Produce clean, useful project documentation including confluence pages, SOPs, flow diagrams, status reports, that the next person can actually use. Tailor updates to the audience: tactical for the team, signal-only for execs.
Cross-functional leadership: Build trust across Product, Advertising, Supply Chain, Data & Automation, Operations, and People & Culture. Push when needed, listen when needed, and keep momentum without burning relationships.
What We're Looking For
- 3-6+ years in project or program management
- Bachelor's degree (or equivalent experience)
- Strong written and verbal communication; you can write a status update that an exec will actually read
- Comfort working alongside technical teams (engineering, data, automation); you don't need to write code or SQL, but you should be able to follow a technical discussion and ask the right questions
- Basic knowledge and understanding of eCommerce platforms and online retail environments
- Comfort with dashboards and spreadsheets; willingness to learn new tools quickly
- Structured problem-solving and a default toward writing things down
- Genuine curiosity; you learn new domains fast
- Track record of leading cross-functional projects from kickoff to close
Tools You'll Use
- Project & workflow: Asana, JIRA, Confluence
- Collaboration: Slack, Google Workspace, Otter
- Documentation: SOPs, project charters, flow diagrams
- Familiarity with BI dashboards is a plus, but not required
Why Reli.
- High-visibility role with regular exposure to leadership
- Clear growth path to Senior PM / Program Manager as we scale
- Defined Growth Plan with structured opportunities for promotion and raises
- Hybrid schedule (Cerritos HQ, remote Mon/Wed/Fri)
- 15 days PTO to start, +1 per year of tenure
- 10 paid holidays
- Medical, dental, vision (Blue Shield PPO or HMO)
- 401(k) with employer match
- Monthly wellness stipend up to $260
- Life insurance
- Regular team events and happy hours
Skills Required
- 3-6+ years in project or program management
- Bachelor's degree (or equivalent experience)
- Strong written and verbal communication
- Comfort working alongside technical teams
- Basic knowledge of eCommerce platforms
- Comfort with dashboards and spreadsheets
- Structured problem-solving approach
- Experience leading cross-functional projects
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Reli. is a family-owned business built around strong values and a passion to serve our customers. Our drive stemmed from seeing a need for custom-tailored quality products at wholesale prices & quantities. We wanted to be able to put quality first and still be able to provide honest pricing. With our global and domestic operations, we have the freedom to center each and every decision around our valued customers. We approach all our work with the same drive and energy to make sure our customers can always rely on Reli.
