Technical Project Manager - Cape Town / Remote

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in South Africa
Remote
Mid level
Artificial Intelligence
The Role
Lead client-facing automation projects from requirements through delivery. Translate customer business needs into practical technical solutions, coordinate development across multiple projects, manage timelines, budgets, documentation, proposals, and profitability, and conduct pre-sales demonstrations. Collaborate with customers and technical teams while mastering the company’s AI orchestration platform and ensuring projects meet expectations.
Summary Generated by Built In
About us

OneReach.ai is the company behind Generative Studio X (GSX), the agentic orchestration platform for enterprises providing the infrastructure to govern, coordinate, and scale AI agents across their organization.

Building AI agents is no longer the challenge. Connecting them into a coordinated, governed system is. GSX is that infrastructure. A strategic control plane that governs how agents coordinate, how they operate as one system, and how that system grows to deliver outcomes no individual agent could produce alone.

Founded by Robb Wilson, author of Age of Invisible Machines, OneReach.ai exists precisely at the gap between AI potential and AI value. Will you join us?

 
Position Overview

We're looking for a client-facing Technical Project Manager to lead the delivery of automation projects for our customers. You'll work closely with customers and our technical teams to understand business needs, define practical solutions, and keep projects on track.

You'll coordinate priorities, timelines, budgets, and day-to-day project activities across multiple projects. The role combines customer communication, technical project management, and solution delivery.

We work in a flat, collaborative environment where people are expected to communicate openly, ask questions, and take ownership of their work. There is no rigid playbook - you'll work with the team to find the best approach for each customer and project.

 
What You’ll Do
  • Engage with customers to understand business needs and expectations, translating them clearly to the solutions delivery team.

  • Learn and master the intricacies of the OneReach.ai platform.

  • Develop compelling pre-sales demonstrations and maintain updated client proposals throughout all project stages.

  • Prioritize, plan, and coordinate project development activities to meet customer requirements.

  • Lead day-to-day development activities across multiple projects, ensuring documentation is complete and accurate.

  • Consolidate product information from various sources to produce detailed technical documentation and proposals.

  • Monitor and control project costs, timelines, and profitability margins.

 
Requirements
  • 4 years+ of proven expertise in client-facing management roles (Business Analysis, IT Project Management, IT Product Ownership, etc.).

  • Demonstrated technical proficiency with 2+ years of experience QA or Development roles.

  • Bachelor's degree or higher in a technical discipline.

  • Fluent business English.

  • Critical and creative mindset with a track record of translating business visions into practical technical solutions.

  • Solid understanding of the software development lifecycle.

  • Proven experience in managing time frames and budgets.

  • Experience in project management within a modern software environment, including the management of technical projects.

 
Nice to Have
  • Knowledge of JavaScript, CSS, HTML.

  • Hands-on experience with REST APIs.

  • Familiarity with Algorithms, Data Structures, and Cloud Solutions.

  • Previous exposure to B2B SaaS products.

 
Why Join OneReach.ai
  • Shape the future of automation: Contribute to a world-class platform that’s redefining how organizations design, deploy, and scale automation.

  • Work with global experts: Collaborate daily with a distributed team of innovators in conversational AI, automation, and user experience.

  • Enjoy a flexible, remote work culture with opportunities for professional growth and development.

 
Additional Details

OneReach Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for independent contractor role without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

All applications are reviewed by our recruiting team.

This is independent contractor role (B2B).

Background checks, where required, are conducted in accordance with applicable local country law, including any applicable fair chance or ban-the-box ordinances.

Skills Required

  • 4+ years of proven expertise in client-facing management roles such as business analysis, IT project management, or IT product ownership
  • 2+ years of experience in QA or development roles
  • Bachelor’s degree or higher in a technical discipline
  • Fluent business English
  • Critical and creative mindset with experience translating business visions into practical technical solutions
  • Solid understanding of the software development lifecycle
  • Experience managing time frames and budgets
  • Experience managing technical projects in a modern software environment
  • Knowledge of JavaScript, CSS, and HTML
  • Hands-on experience with REST APIs
  • Familiarity with algorithms, data structures, and cloud solutions
  • Previous exposure to B2B SaaS products
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The Company
HQ: Denver, CO
134 Employees

What We Do

Go beyond IVRs, simple chatbots and RPA – into creating intelligent digital workers. Communication Studio G2 by OneReach.ai is the second generation of a conversational AI platform - the fastest way to create great conversational experiences in any channel, using any of the top AI engines. Named twice by Gartner Research as a top conversational AI platform alongside Google, Microsoft, IBM and Amazon. Great experiences drive user adoption. We made it easier to make them. The OneReach.ai platform is shaped by years of research and data: - 2,000,000+ hours of testing and use-data - 500,000+ people - 10,000+ conversational applications - 500,000+ hours of development Our pride isn’t in what we built, but what it enables others to build.

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