Technical Program Manager

What We’re Looking For:

Sift’s Technical Program Management team is looking for someone to join our mission to Help Everyone Trust the Internet. We are looking for a highly motivated Technical Program Manager (TPM) with a deep desire to take ownership and make an impact. The TPM will be responsible for overseeing and managing complex software projects, coordinating cross-functional teams, and ensuring successful delivery of market leading technology.

• Possesses a deep knowledge of Program and Project management best practices and how to apply them in an effective and pragmatic way across large, complex engagements and organizations.

• Excellent written and verbal communication skills with team members and audiences of all levels of management and technical stakeholders.

• Excellent people management skills; including the ability to influence, negotiate and achieve results through others who are not direct reports.

• Negotiation and conflict resolution capabilities, with both external and internal stakeholders.

• Team player who effectively integrates, motivates and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives and other individuals or organizations involved with or affected by the project.

What you’ll do:

• Define and implement broad-based processes and mechanisms that remove ambiguity, align disparate, large organizations, and accelerate our rate of delivery against critical goals.

• Lead cross-organizationally to align program/project goals with business goals, planning, and roadmapping to ensure the achievement of those goals.

• Serve as SME for internal customers and partner teams to provide valuable, strategic input on best practices and offerings related to Engineering initiatives.

• Plan the preparation and dissemination of program communications, being able to prepare and present reports to and lead conversations with the Executive teams.

• Actively seek ways to improve process efficiencies and effectiveness.

Qualifications:

• Degree in Computer Science, Engineering, or similar, or equivalent hands-on experience.

• Proven ability to learn a B2B SaaS product.

• 2+ years of direct experience as a Technical Program Manager working with Engineering teams.

• Strong understanding of software development life cycle (SDLC) and agile methodologies.

• Excellent written and verbal communication skills, with the ability to convey complex technical concepts to diverse audiences.

• Experience managing complex projects effectively within and across teams (sets clear goals, swim-lanes, identifies roadblocks, designs solutions, and tracks progress against deadlines).

• Ability to build strong working relationships and collaborate effectively with various stakeholders.

• Experience operating effectively between technical and non-technical entities, influencing, and driving a program in fast-paced matrix organization.

• Bonus: Experience working with teams or managing products that leverage machine learning or artificial intelligence.

Let’s build it together:

At Sift, we are intentionally building a diverse, equitable, and inclusive workplace. We believe that diversity drives innovation, equity is a fundamental right, and inclusion is a basic human need. We envision a place where all Sifties feel secure sharing their authentic selves and diverse experiences with their teams, their customers, and their community – ultimately using this empowerment and authenticity to build trust and create a safer Internet.

This document provides transparency around how Sift handles the personal data of job applicants: https://sift.com/recruitment-privacy
A little about us:
Sift is the AI-powered fraud platform securing digital trust for leading global businesses. Our deep investments in machine learning and user identity, a data network scoring 1 trillion events per year, and a commitment to long-term customer success empower more than 700 customers to grow fearlessly. Global brands rely on Sift to unlock growth and deliver seamless consumer experiences. Visit us at sift.com and follow us on LinkedIn.