Technical Program Manager

• Own technical program delivery by driving new feature development through every stage of the agile software development lifecycle 
• Drive visibility, accountability, and execution across their areas of software development for the organization. 
• Understand technology requirements, roadmap, dependencies, evolution, and develop a plan for mitigating risks and delivering features that meet the requirements across multiple products. 
• Drive technical excellence within the team, coordinating and contributing to engineering deliverables including architectural diagrams, specifications, launch criteria, and test plans. 
• Establish expertise in the technology area, becoming the go-to escalation point for execution, leader for driving visibility across the program, and orchestrator for managing the integration across your program area. 
• Must be a dedicated member of the Scrum team and help the team to improve continuously, maximize velocity and deliver high quality products  
• Provide hands-on program management during analysis, design, development, testing, implementation, and post implementation phases. 
• Work cross-functionally to develop best practices and development processes in a quickly-changing and dynamic environment, drive impact through deployment of key initiatives and garner adoption of those processes. 
• Own capability backlogs and participate in regular agile planning and grooming sessions to prioritize the work required in near, medium and long term 
• Collaborate with partners, product, and development teams to craft technical solutions and provide detailed specifications that satisfy scalability, reliability, and performance goals 
• Lead communications and relationships with internal and external partners 
• Resolve conflicts, maintain clarity on priorities and drive progress on execution. 
• Excellent project & team management skills, including active mitigation of risks to the plan, providing status updates, management of trade-offs to drive satisfactory completion of product/project, and facilitation of planning and governance activities with team(s) 
• Understand the importance of system and technology integration and the basic features and facilities involved in the integration process 
• Participate in weekly, monthly, and annual reviews and planning sessions with senior leadership and technology partners. 
• Manage and assist with org-wide ad-hoc, monthly, quarterly and annual reporting 
• Constructively drives for improvements over time through efficiencies, process improvements or automation 
• Plan capacity based on known work and new roadmap items 
• Mentor and guide the team members with system design, best practices and coding standards 
• Identify bottlenecks and issues and provide solutions to mitigate and address these issues 
• Estimate efforts and ensure that work is completed in a timely manner 

Preferred Skills:

•  BS or advanced degree in Computer Science, or related field 
• 12+ years of experience in IT industry with 5+ years of experience leading / managing engineering teams 
• Experience leading technology investments across multiple products or product families from innovation to delivery. 
• Experience leading onsite and offshore agile teams 
• Experience solutioning and estimating requirements 
• Demonstrated experience leading execution across highly ambiguous, complex products and programs, with experience making technical and product tradeoffs balancing business needs and technical constraints. 
• Knowledge of user needs, gathering requirements, and defining scope. 
• Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership. 
• Experience in leading complex execution across multiple teams in different time zones, anticipating roadblocks and creating a path forward. 
• Analytical and problem-solving experience with large-scale systems. 
• Proven communicator who can translate high-level goals into tangible action plans, and vice-versa & expertise communicating with technical and non-technical stakeholders. 
• Agile Certification and / or PMP  

All your information will be kept confidential according to EEO guidelines.