Technical Program Manager

Posted 4 Hours Ago
Hiring Remotely in USA
Remote
175K-200K Annually
Senior level
Insurance • Software
The Role
Lead cross-functional technical program teams delivering SaaS customer implementations on time and with high quality. Own project plans, status reporting, risks, metrics, and quality indicators. Coordinate technical analysis, design, development, testing, implementation, and post-implementation activities. Improve processes through automation, identify product enhancements, gather user requirements, define scope, and establish effective relationships across multidisciplinary teams and B2B customers.
Summary Generated by Built In

There's nothing more exciting than transforming an industry that's been stagnant for decades.

Federato is an AI-native platform that’s bringing agentic AI to the full policy lifecycle. We’re aggressively transforming how insurance work gets done, and the world is paying attention: we've raised $180 million, including a $100 million Series D from Goldman Sachs. We have powerful product-market fit, and we're growing fast globally.

You'll get to work on complex problems with one of the most advanced AI teams you'll find anywhere. If you're the person we need, you know that AI bolted onto legacy systems is too weak to matter. That's why we built our platform to be AI-native from day one. That's why you can do here what you can never do at a legacy software company. move fast and prove it, not theorize it. We think from first principles. You’ll work on problems that matter, building software that fundamentally changes how insurance operates.

What You'll Be Doing:

  • Lead aligned program teams to efficiently deliver successful customer implementations on time with quality
  • Develop and own and leverage project plans to effectively and proactively communicate program status, issues, and risks to stakeholders
  • Define and track key metrics and key quality and performance indicators and drive cross functional execution of program deliverables
  • Partner with cross functional teams to drive technical analysis, design, development, testing, implementation, and post implementation phases testing, implementation, and post implementation phases
  • Drive internal and external process improvements across multiple teams and functions including reducing the manual efforts through automation
  • Proactively identify and communicate product improvements to product engineering leaders and stakeholders

Who We Hope You Are:

  • B.S. in Computer Science or a related technical discipline, or equivalent experience
  • 6+ years of technical product/program management experience
  • Experience owning SaaS implementation or delivery
  • Knowledge and extensive discovery experience of user needs, gathering requirements, and defining scope.
  • Exceptional project management skills, while leading SaaS implementation projects with B2B customers
  • Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
  • Communication experience and previous successes in defining processes
  • Organizational coordination experience and experience establishing work relationships across multi-disciplinary teams and multiple partners
  • Analytical and problem-solving experience with complex systems and processes

$175,000 - $200,000 a year
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. 

Here at Federato, your capabilities are important, but culture fit is essential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun. Our ability to make a difference starts with our people. We would love to work with you! 

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected]

Skills Required

  • Bachelor’s degree in Computer Science or a related technical discipline, or equivalent experience
  • 6+ years of technical product or program management experience
  • Experience owning SaaS implementation or delivery
  • Extensive user-needs discovery experience, including gathering requirements and defining scope
  • Exceptional project management skills leading SaaS implementation projects with B2B customers
  • Experience operating autonomously across multiple teams, with critical thinking and thought leadership
  • Communication experience and demonstrated success defining processes
  • Organizational coordination experience and ability to establish relationships across multidisciplinary teams and partners
  • Analytical and problem-solving experience with complex systems and processes

Federato Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Federato and has not been reviewed or approved by Federato.

  • Fair & Transparent Compensation — Pay ranges are described as competitive for several roles, with posted bands spanning entry-level support through senior engineering and leadership. Compensation is also framed as total rewards that can include bonuses, commissions, and profit sharing in addition to base pay.
  • Equity Value & Accessibility — Stock options are repeatedly referenced as part of the total compensation package, suggesting equity participation is broadly included in offers. This equity component is positioned as a meaningful add-on beyond cash compensation.
  • Healthcare Strength — Health-related coverage is described as part of a standard startup benefits bundle, with references to medical, dental, and vision as included items. Benefits are characterized as solid overall even when specific plan details are not publicly enumerated.

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The Company
HQ: San Francisco, CA
36 Employees
Year Founded: 2020

What We Do

Federato is an underwriting platform for insurance carriers that provides real-time insights to encourage empowerment, good risk taking and strong decision-making at all levels of underwriting.

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