Technical Program Manager - LO\S

Posted Yesterday
Hiring Remotely in United States
Remote
150K-165K Annually
Senior level
Legal Tech • Software
Filevine is a top-rated cloud-based case management solution for small and midsize legal firms and legal professionals.
The Role
Lead end-to-end delivery of LOIS by owning the master program plan, coordinating cross-functional teams (engineering, product, design, ML, data, SRE, operations), resolving blockers and dependencies, establishing lightweight delivery infrastructure and tooling, partnering on release planning, and maintaining transparent status, risks, and accountability to deliver complex features to customers.
Summary Generated by Built In
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
 
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.

Job Summary

    Filevine is seeking a Technical Program Manager to lead cross-functional delivery of LOIS, our Legal Operating Intelligence System. In this role, you will own the end-to-end coordination of a large, geographically distributed program spanning engineering, product, design, machine learning, data science, and operations and ensure that complex, multi-team initiatives move from concept to customer with clarity and momentum. This is a foundational role with significant organizational impact, establishing and maintaining the program infrastructure, processes, and visibility mechanisms that allow a large and growing team to execute with speed and confidence. 

Responsibilities

  • Own the master program plan for LOIS feature development, maintaining a transparent, grounded, continuously updated view of timelines, milestones, and cross-team dependencies that will be used across the organization

  • Proactively identify, track, and resolve blockers and dependency risks across engineering, product, design, ML research, data science, SRE, and operations, working independently and in concert with senior product and engineering leadership

  • Establish and evolve lightweight coordination and delivery infrastructure, including rituals, tooling conventions in Linear, and communication norms, that cultivate strong cross-team alignment

  • Serve as the key connection between the core LOIS development teams and supporting stakeholder functions (QA, operations, etc.), ensuring timely engagement to enable smooth, rapid feature delivery

  • Absorb and manage the impact of unexpected changes, delays, and discoveries during development by updating forecasts, communicating tradeoffs, maintaining coordination without losing delivery momentum

  • Partner closely with product and engineering leadership on release planning, ensuring that program structure reflects and supports strategic priorities

  • Build and maintain a culture of transparency and accountability across the program, ensuring that status is honest, risks are surfaced early, and teams have what they need to do their best work

Qualifications

  • 7+ years of technical program management or equivalent experience delivering complex software across multiple geographically distributed teams in different disciplines

  • Demonstrated ability to hold a large, multi-workstream program together under ambiguity: crafting plans, maintaining them under pressure, and communicating status credibly to both technical and executive audiences

  • Deep familiarity with software engineering practice at a working level. Strong candidates should be comfortable in conversations about system architecture, APIs, infrastructure, and technical tradeoffs

  • Proven track record of building coordination processes and infrastructure in environments where they did not previously exist, showing good judgment about deploying formal vs lightweight methods

  • Strong experience with modern project and issue-tracking tooling (Linear, Jira, or equivalent), and critically the use of these tools to make dependencies and progress visible across a large base of contributors and stakeholders

  • Experience working on products that incorporate ML or LLM-based components is a meaningful plus, particularly where model behavior, data pipelines, and research cycles intersected with product delivery timelines

  • Strong communication and stakeholder management skills, with the ability to earn trust and influence outcomes across engineering, product, research, and operations without formal authority over any of them

Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at [email protected]
 
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive 
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
 
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
 
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
 

Skills Required

  • 7+ years of technical program management or equivalent experience delivering complex software across multiple geographically distributed teams
  • Demonstrated ability to hold a large, multi-workstream program together under ambiguity and communicate credibly to technical and executive audiences
  • Deep familiarity with software engineering practices, including system architecture, APIs, and infrastructure
  • Proven track record building coordination processes and program infrastructure where they did not previously exist
  • Strong experience with modern project and issue-tracking tooling (Linear, Jira, or equivalent) and using them to surface dependencies and progress
  • Strong communication and stakeholder management skills, able to influence without formal authority
  • Experience working on products that incorporate ML or LLM-based components

Filevine Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Filevine and has not been reviewed or approved by Filevine.

  • Healthcare Strength Health coverage is described as covering the major bases (medical, dental, vision) and is often framed as decent quality. In some cases, premiums and copays are portrayed as relatively favorable, suggesting tangible value from the plans.
  • Parental & Family Support Paid parental leave is positioned as a standard, clearly offered benefit. The presence of parental leave alongside disability coverage signals baseline family-support provisions typical of growth-stage tech employers.
  • Fair & Transparent Compensation Compensation is sometimes framed as fair or reasonable relative to role expectations, with technical roles in particular appearing closer to market-aligned ranges. This creates pockets where pay is perceived as competitive even if not consistently top-of-market across the company.

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The Company
HQ: Salt Lake City, UT
450 Employees
Year Founded: 2015

What We Do

Filevine is case management software built for and inspired by real attorneys. As a fully-featured suite of tools, it comes ready to manage every part of a moving case. Assign tasks, upload files or images, monitor staff productivity, and communicate with your client directly from within their case file. Our software is built on the truth that every law firm functions differently. That’s why Filevine is so customizable. Build new case-type templates, design automatic workflows, and receive customized reports on a schedule that fits your needs. Accessing your information is never a problem, because Filevine is hosted on The Cloud. To ensure security, your law firm’s data is protected through state-of-the-art encryption on redundant servers. All you need to get started is an internet connection and your favorite web browser. Learn more at filevine.com.

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