Technical Program Manager, Infrastructure

| Berlin / Remote +80 more | Remote
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About Us 

Chainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web. Chainlink is the industry-standard platform for providing access to real-world data, offchain computation, and secure cross-chain interoperability across any blockchain. Chainlink Labs helps power verifiable applications for banking, DeFi, global trade, and gaming by collaborating with some of the world’s largest financial institutions, notably Swift, DTCC, and ANZ. Chainlink Labs also works with top Web3 teams, including Aave, Compound, GMX, Maker, and Synthetix. Chainlink Labs was ranked in Newsweek’s 100 Most Loved Workplaces 2023 in both the United States and United Kingdom.


The Engineering Team

At Chainlink Labs, our engineering team pushes the scale and capabilities of decentralized applications across the industry. The Chainlink Network holds >70% market share in the oracle space, solving real-world problems by enabling smart contracts to securely interact with off-chain data/computation.


We value talented and driven craftsmen who work collaboratively to tackle complex challenges, deliver product impact, and grow as builders. Join us and shape the future of blockchain technology and decentralized finance. 


About the Role

The Infrastructure Node Operations TPM is primarily responsible for the engagement and management of our blockchain infrastructure vendors. They are experts on the current state of the blockchain infrastructure ecosystem - self-starters who are comfortable going-to-market to source new providers to help the team meet their reliability guarantees. They have an eye for making data-driven decisions and they will help the EM and Team to build processes ensuring that they can objectively evaluate a node provider's performance while holding the vendors to account when they fall below expectations.

Your Impact

  • Stay-up-to-date with the state of blockchain infrastructure ecosystem and actively share knowledge with the team on new developments
  • Be in-touch with the big-picture - The when/why/how when it comes to new projects that have blockchain infrastructure requirements e.g. SCALE
  • Work with the EM and Team to create processes that enable the team to objectively evaluate blockchain infrastructure vendors
  • Be the first-responder who can independently go-to-market to procure new infrastructure and/or vendors, establishing a communication channel
  • Actively review blockchain infrastructure contractual agreements with the EM
  • Actively hold our third-party blockchain infrastructure vendors to their contractual SLAs and be comfortable having tough conversations with them
  • Be a pace-setter, providing regular status updates and blockers to their partnering EMs/teams

Requirements

  • Technical experience (was an SWE/SRE at some point)
  • Strong communication skills (evidence of consistent & continuous communication with an ability to say No, comfortable with and enjoys distributing knowledge)
  • Well organised (exp. using tools like JIRA while running multiple projects in parallel)

Preferred Requirements

  • Strong blockchain/web3 interest and/or experience
  • Risk management
  • Infrastructure capacity planning (cloud/on-premise) w/ experience working with third-party software vendors
  • Familiarity with an Agile (SCRUM) team environment
  • Remote-first working w/ a preference for async
  • Leadership (coaching, mentorship, motivation)

All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST). We encourage you to apply regardless of your location. 


Commitment to Equal Opportunity

Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].


Global Data Privacy Notice for Job Candidates and Applicants

Information collected and processed as part of your Chainlink Labs Careers profile, and any job applications you choose to submit is subject to our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
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Charlotte, NC
Chicago, IL
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Cleveland, OH
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Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
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Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
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Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
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Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • People Operations
    • C++Languages
    • GolangLanguages
    • PythonLanguages
    • SolidityLanguages
    • TypeScriptLanguages
    • DockerFrameworks
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • FigmaDesign
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

An Insider's view of Chainlink Labs

What are some things you learned at the company?

I joined the team as a fresh graduate, passionate about an international career in the fast-growing Web3 industry. Working at Chainlink Labs was a fantastic choice. I am able to work with a highly talented team and improve my skills as a Web3 marketer.

Chuhan

Zhang

What are some things you learned at the company?

I joined the team as a fresh graduate, passionate about an international career in the fast-growing Web3 industry. Working at Chainlink Labs was a fantastic choice. I am able to work with a highly talented team and improve my skills as a Web3 marketer.

Chuhan

Zhang

What are Chainlink Labs Perks + Benefits

Chainlink Labs Benefits Overview

Chainlink Labs provides an industry-leading benefits package for our employees. Employees can access a learning and development budget, a coworking budget to access flexible workspaces, business travel insurance, paid parental leave, a meetup budget, and unlimited time off. Additional benefits include access to mindfulness apps, a gym pass, and Fetch pet insurance. This comprehensive benefits package reflects our commitment to our team’s success and our belief in fostering a culture of continuous learning and well-being.

As team members’ health and wellness are of utmost importance to our organization, we provide comprehensive healthcare coverage, including medical, dental, and vision insurance, as well as life and disability insurance.

Culture
Open door policy
OKR operational model
Team based strategic planning
Remote work program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Company-wide vacation
Office Perks
Commuter benefits
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Mentorship program

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