ImagineX is a tech company that deploys AI-assisted teams to build and secure mission-critical enterprise solutions with our clients – spanning software, data, and AI. Structured like a software company, not a traditional consultancy, we blend deep technical expertise with authentic values, achieving world-class satisfaction (NPS 91). Our dedicated teams specialize in software, data, and AI across the U.S. and LATAM, bridging the gap between boutique agility and enterprise scale.
This is a full-time, Columbus, OH–based position that requires onsite visits with the client 5 days a week. ImagineX is seeking a proactive, people-first Technology Program Leader to run our DevOps and Site Reliability Engineering (SRE) practice for our client. In this role, you will bridge strategic leadership, client engagement, and technical execution. You will directly manage a team of hands-on DevOps/SRE engineers while partnering closely with the Lead Technical Architect to drive operational excellence, pipeline automation, and system reliability.
This role requires a strong organizational leader who is "technically conversant." You do not need to write code daily, but you must comfortably follow technical discussions, understand cloud/infrastructure architecture, and translate complex engineering concepts into clear business outcomes.
Key Responsibilities
- Team Leadership & People Management: Direct management of hands-on DevOps and SRE engineers. Drive performance management, career development, team health, and resource allocation.
- Bi-Directional Management ("Up & Down"): Act as the key liaison between executive leadership, client stakeholders, and the core delivery team. Manage expectations, remove blockers, and advocate for team needs while ensuring client alignment.
- Technical & Delivery Oversight: Partner with the Tech Lead to oversee infrastructure modernization, CI/CD pipeline optimization, monitoring, and incident response frameworks. Maintain situational awareness of technical progress without needing to perform the hands-on implementation.
- Initiative & Practice Growth: Proactively identify delivery risks, process bottlenecks, and opportunities for operational improvement before they become critical issues.
- Client Engagement: Serve as a trusted advisor to client leadership, ensuring transparency, accountability, and seamless service delivery.
- Leadership Background: 5+ years of experience in technical program management, engineering management, or delivery leadership, ideally within enterprise environments or technology consulting.
- Technical Literacy: Strong baseline knowledge of DevOps principles, SRE methodologies, CI/CD, cloud environments (AWS/Azure), and infrastructure monitoring tools. Ability to challenge assumptions and follow high-level architectural discussions.
- Stakeholder Management: Exceptional communication skills with a proven track record of managing up to executive sponsors and down to engineering teams.
- Proactive Drive: Self-starter mindset with the ability to build structure out of ambiguity and drive continuous improvement initiatives independently.
This role is based in the US and only open to citizens and permanent residents of the US who do not require visa sponsorship.
Skills Required
- 5+ years of experience in technical program management, engineering management, or delivery leadership
- Strong knowledge of DevOps principles and Site Reliability Engineering methodologies
- Understanding of CI/CD, cloud environments such as AWS or Azure, and infrastructure monitoring tools
- Ability to follow high-level cloud and infrastructure architecture discussions and challenge assumptions
- Exceptional communication and stakeholder management skills, including experience working with executive sponsors and engineering teams
- Self-starter mindset and ability to create structure from ambiguity and independently drive continuous improvement
- Experience in enterprise environments or technology consulting
- Must be a U.S. citizen or permanent resident who does not require visa sponsorship
What We Do
ImagineX Consulting is a cybersecurity-focused boutique technology consulting firm whose mission is to help our clients and consultant to #BeBetter. We specialize in Cybersecurity, Agile Software Engineering, DevOps and Cloud, Data Insights, and Technology Platform integration. Delivering technical solutions with pragmatic and iterative methods, our seasoned technology consultants deliver tangible value on our clients’ mission critical risk reduction initiatives. ImagineX Consulting is headquartered in Atlanta GA with offices in Washington DC, Raleigh, Denver, and New York. Our unique culture has received consecutive yearly recognition from Consulting Magazine and Atlanta Business Chronicle as being a best small firm to work for. We are a 2020 Atlanta Business Chronicle Top 50 Fastest Growing Private Company and a 2020 Inc5000 Award winner.
