The Role
Lead technology strategy and delivery for firm applications and infrastructure. Partner with business leaders and vendors to plan, implement, integrate, and maintain IT solutions; direct cross-functional teams, manage releases, ensure regulatory and security compliance, develop contingency plans, and provide leadership, hiring, and talent development for the IT organization.
Summary Generated by Built In
Job Summary & Responsibilities
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.Preferred Qualifications
Minimum Experience: 10+ years of IT and business/industry work experience to include the development, implementation, integration and maintenance technology solutions across multiple hardware and software application and infrastructure platforms. 4+ years of experience in managing multiple, medium to large cross-functional teams and projects.
Required Knowledge, Skills & Abilities:
Job Summary:
The Treasury Technical Product Owner serves as the strategic bridge between Treasury business objectives, treasury management product strategy, technology execution, regulatory expectations, and portfolio governance. This role is accountable for translating demand across treasury management, cash management, payments, receivables, payables, liquidity services, fraud prevention, client channels, operations, risk, and vendor platforms into secure, scalable, compliant, and actionable technical solutions. The TPO connects strategy, technology, execution, and governance to help Treasury technology teams deliver measurable business value while protecting client trust, operational resilience, payment integrity, and regulatory compliance.
Job Duties and Responsibilities:
Job Duties and Responsibilities:
- Connect Treasury business strategy, treasury management product priorities, technology strategy, engineering execution, risk management, regulatory expectations, and portfolio governance to ensure product work is aligned to enterprise and commercial client priorities.
- Facilitate the translation of Treasury demand into actionable technical solutions, user stories, acceptance criteria, controls, data needs, and implementation-ready work items.
- Own and manage the Treasury technology work queue and product backlog in partnership with the Business Product Owner, including intake, refinement, prioritization, sequencing, readiness for delivery, and alignment with client, operational, revenue, compliance, and risk outcomes.
- Support roadmap planning and communication by aligning Treasury priorities, delivery capacity, technical dependencies, funding considerations, regulatory timelines, vendor commitments, client impacts, and risk exposure.
- Coordinate solution design across engineering leads, architects, business analysts, Treasury operations, implementation teams, client servicing, cybersecurity, compliance, fraud, risk, audit, QA, vendors, and other banking technology partners.
- Guide technical decomposition of Treasury needs into platform, API, file transmission, host-to-host, online channel, data, reporting, payment processing, integration, non-functional, security, resiliency, scalability, privacy, and operational requirements.
- Partner with engineering leadership on capacity and technical resource planning to ensure the right Treasury capabilities are delivered at the right time for maximum business value, client impact, revenue enablement, and risk reduction.
- Identify, manage, and escalate risks, dependencies, blockers, technical debt, architectural constraints, data impacts, vendor constraints, payment processing impacts, control gaps, and delivery trade-offs early in the lifecycle.
- Ensure alignment with architecture standards, technology governance checkpoints, cybersecurity expectations, regulatory requirements, audit expectations, data protection standards, disaster recovery needs, payment security, and operational readiness criteria.
- Support delivery cadence through sprint planning, backlog refinement, reviews, demos, release planning, change management, client impact assessment, implementation readiness, operational readiness, and production support transition activities.
- Provide leadership with actionable governance insights related to Treasury demand, capacity, progress, risks, dependencies, funding alignment, regulatory commitments, vendor constraints, client impacts, revenue enablement, and value delivery.
- Maintain clear documentation, decision records, requirements traceability, control evidence, test alignment, payment flow documentation, implementation readiness artifacts, and audit-ready materials to support transparency, compliance, and ongoing Treasury product accountability.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.
Minimum Education: Bachelor's Degree in Computer Science, Information Systems, Business Administration or related field. Master's Degree is preferred.
Minimum Experience: 10+ years of IT and business/industry work experience to include the development, implementation, integration and maintenance technology solutions across multiple hardware and software application and infrastructure platforms. 4+ years of experience in managing multiple, medium to large cross-functional teams and projects.
Required Knowledge, Skills & Abilities:
- Bachelor’s degree in Computer Science, Information Technology, Business, Finance, Engineering, or a related field, or equivalent work experience.
- Experience working as a Product Owner, Technical Product Owner, Business Analyst, Product Manager, Systems Analyst, or similar role in Treasury management, commercial banking, payments, cash management, liquidity services, financial services, fintech, operations, or regulated technology delivery.
- Strong understanding of agile delivery practices, product backlog management, sprint planning, user story development, acceptance criteria, and Definition of Ready/Definition of Done practices.
- Ability to understand technical concepts, system integrations, APIs, file transmissions, host-to-host connectivity, payment rails, data flows, cloud platforms, infrastructure, application architecture, vendor platforms, and Treasury platform dependencies at a level sufficient to guide delivery decisions.
- Demonstrated ability to gather requirements, facilitate stakeholder discussions, resolve ambiguity, and drive alignment across Treasury business, technology, operations, implementation, client servicing, risk, compliance, fraud, audit, and vendor teams.
- Working knowledge of Treasury controls, payment security, fraud prevention, cybersecurity expectations, data privacy, regulatory compliance, audit traceability, change management, production support, and operational readiness concepts.
- Excellent written and verbal communication skills, with the ability to tailor messages for executive, Treasury business, technical, operational, implementation, risk, compliance, and audit audiences.
- Strong analytical, problem-solving, prioritization, decision-making, and risk-based trade-off skills, including the ability to balance client experience, payment quality, operational efficiency, revenue enablement, and control expectations.
- Experience using agile delivery and collaboration tools such as Jira, Azure DevOps, Confluence, ServiceNow, ALM tools, or similar platforms.
- Stand or Walk Regularly
- Sit Regularly
- Talk and Hear Regularly
- Climb, Bend, Kneel, Crouch, or Crawl Regularly
- Ability to see objects up close or at a distance, use peripheral vision, identify basic colors
- Use of Hands/ability to reach
Skills Required
- Bachelor's degree in Computer Science, Information Systems, Business Administration or related field
- Master's degree
- 10+ years of IT and business/industry experience developing, implementing, integrating and maintaining technology solutions
- 4+ years managing multiple medium to large cross-functional teams and projects
- Experience directing development, release, and maintenance of business applications and process control systems
- Knowledge of industry and regulatory trends, information security, and IT contingency/continuity planning
- Leadership experience: hiring, performance management, talent development, and cross-team coordination
- Ability to perform physical tasks listed (stand, sit, talk, hear, climb, bend, see, use hands)
Synovus Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Synovus and has not been reviewed or approved by Synovus.
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Parental & Family Support — Fully paid 12‑week parental and adoption leave is highlighted for eligible mothers and fathers, indicating strong support for family needs. This policy is repeatedly positioned as a standout element of the package.
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Leave & Time Off Breadth — PTO is available from the first day of service and scales with tenure, pointing to accessible and growing time‑off availability. Company materials indicate companywide PTO policies rather than ad‑hoc discretion.
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Equity Value & Accessibility — An employee stock purchase plan includes a 15% company match on contributions (up to a 7% cap by service), providing accessible equity participation beyond base pay. This feature is presented as a notable value‑add in the package.
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The Company
What We Do
Synovus is a full-service, top-performing mid-cap bank with over $57 billion in assets and $7.3 billion in capital and has been named one of Newsweek’s Most Trustworthy Companies. Our purpose is to enable people to reach their full potential, and we pursue that aspiration in all the communities we serve across the Southeast and beyond. Whether you’re a prospect, client, or team member, we know you have goals you want to reach. We’ll help you get there
