We’re hiring a Product Owner – KYC to work directly with our founders and build our customer verification product function from the ground up. You’ll lead a cross-functional product team focused on customer onboarding, identity verification, and ongoing due diligence, delivering measurable impact through smart, data-driven analyses.
You’ll thrive in this role if you love solving complex problems, can translate regulatory and operational needs into product solutions, and enjoy working at the intersection of product, compliance, operations, and engineering.
What you'll be doingOwn the product vision and roadmap for customer onboarding, identity verification, and ongoing due diligence.
Lead a team of engineers and other cross-functional partners to design, deliver, and refine verification journeys, decisioning rules, and KYC systems.
Define and track KPIs like verification completion rate, onboarding conversion, manual review rate, and time-to-verification.
Turn regulatory requirements, customer risk profiles, and operational needs into clear product specifications.
Continuously improve our KYC capabilities based on customer feedback, operational insights, and evolving regulatory requirements.
Proven product experience in fintech, payments, or KYC / customer identity verification.
Strong track record delivering data-driven products with engineering and analytics teams.
Strong SQL or Python skills, with hands-on experience using data to analyse performance, identify problems, and inform product decisions.
Analytical mindset; comfortable interpreting onboarding, verification, and operational performance metrics.
Ability to balance regulatory requirements and risk management with a great customer experience.
Comfortable working directly with founders in a fast-paced startup.
Experience in Latin American markets.
Spanish or Portuguese language skills.
Experience scaling a KYC product from 0 to hundreds of thousands or millions of customers.
Previous experience in software engineering, data analytics, or another technical role.
Benefits
Competitive salary and benefits
Stock options, so you own part of what you build
Discretionary performance bonus
The latest tools and technology
A world-class team that will challenge and grow your skills
The opportunity to help build the best fintech app in Latin America
Office Policy: 3-4 days a week in-office
Skills Required
- Product experience in fintech, payments, or KYC/customer identity verification.
- Experience delivering data-driven products with engineering and analytics teams.
- Strong SQL or Python skills with hands-on experience using data to analyse performance and inform decisions.
- Analytical mindset; comfortable interpreting onboarding, verification, and operational performance metrics.
- Ability to balance regulatory requirements and risk management with excellent customer experience.
- Comfortable working directly with founders in a fast-paced startup.
- Experience in Latin American markets.
- Spanish or Portuguese language skills.
- Experience scaling a KYC product from 0 to hundreds of thousands or millions of customers.
- Previous experience in software engineering, data analytics, or another technical role.
What We Do
ARQ opens the world's strongest assets and markets to travelers, investors, and professionals in the Americas – so they can grow their money wherever they are.
Why Work With Us
We believe that small teams with the best talent outcompete massive companies with mediocre capabilities. That's why we have gathered a set of people who have done it before at iconic companies. In our quest to reshape the global financial system we have raised tens of millions of dollars from leading investors (Sequoia Capital, Founders Fund, etc)
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