Technical Product Owner / Business Analyst

Technical Product Owner / Business Analyst

Location: 123 Front Street

Pay: $90,000 – 100,000

Who We Are

Teranet is Canada’s leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial registries. We also market insightful property and data solutions, as well as practice management automation to thousands of customers in the real estate, financial services, government, utilities, and legal markets.

Connect. Grow. Thrive Together.

To learn more about who we are visit our website:  www.teranet.ca

About the Role

Reporting to the Director – IT Delivery, the Technical Product Owner / BA is responsible for defining, managing, and delivering technology solutions that meet the needs of the organization and its stakeholders. The candidate will represent the Billing and Centralized Services offered by the team. They act as the bridge between business requirements and technical implementation, working closely with stakeholders to understand their needs, prioritize initiatives, and ensure the successful delivery of solutions.

Reason for Vacancy: Net New Role

What You’ll Be Doing 

• Collaborate with stakeholders to identify and understand business needs, requirements, and objectives. Define the solution vision and strategy that aligns with organizational goals.

• Engage and manage relationships with stakeholders, including business leaders, department heads, and end-users. Facilitate communication, gather feedback, and manage expectations throughout the solution lifecycle.

• Elicit and document detailed business requirements, user stories, and use cases. Analyze requirements to identify gaps, potential risks, and dependencies. This includes taking on some BA tasks to complete the requirements gathering process.

• Provide scheduling and oversight of ongoing requirements gathering and support activities.

• Work closely with architecture and development teams to design solutions that address business requirements, align with technical capabilities, and follow best practices. Ensure scalability, performance, security, and usability of the solution.

• Manage the pipeline and point of entry for new features and upgrades to existing features.

• Responsible for backlog maintenance, prioritization and estimations.

• Develop and maintain a regular release schedule that outlines prioritized requirements and timelines.

• Continuously evaluate and adjust the release schedules based on changing business
  needs and feedback.

• Active participant in Agile practices and ceremonies, such as sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives. Collaborate with development teams to deliver solutions iteratively.

• Collaborate with quality assurance teams to review and provide guidance on testing strategies. Ensure that solutions meet the defined requirements, quality standards, and user expectations.

• Identify potential risks, issues, and dependencies associated with the solution implementation. Develop risk mitigation plans and proactively manage risks throughout the project lifecycle.

• Coordinate the deployment of solutions, working closely with infrastructure and operations teams. Provide post-implementation support, ensuring the stability and performance of the solution.

• Foster a culture of continuous improvement by actively seeking feedback, analyzing metrics, and identifying opportunities to enhance the solution and delivery processes.

About You

• Minimum of 3-5 years’ experience working in a Technical Product Owner, Business Analyst, or Product Owner role.

• Required experience working on multiple complex enterprise-wide systems and projects facilitating requirement elicitation and documentation process.

• Proven track record of delivering agile solutions as a Product Owner and/or Business Analyst.

• Excellent written and oral communication skills with the ability to distill complex concepts into actionable artifacts detailed enough to meet users’ needs and easily interpreted by both technical and non-technical stakeholders.

• Possess a strong technical aptitude and demonstrated ability to quickly convert complex business processes into understandable and easy to manage processes and decision points.

• Interpersonal skills to work collaboratively with various stakeholders who may have competing interests.

• Adequate knowledge of the Software Development Life Cycle and processes.

• Ability to function in a fast-paced environment dedicated to continuous improvement.

• Strong critical thinking, with analytical and problem-solving skills.

• Must be an enthusiastic collaborator and be open to feedback.

• Ability to work effectively within a highly collaborative and cross-functional agile team.

• Proficient knowledge of collaboration and defect management tools (e.g. JIRA and Confluence) is required.

• Ability to effectively prioritize and pivot in response to evolving business and clients’ needs and constraint.

• Must be able to efficiently manage or work on multiple projects/assignments at the same time.

• Demonstrates initiative and ways of solving different tasks, with no guidance
  required.

• Work cross-functionally with business development, product development and
  project implementation teams to ensure project success.

Let’s Talk Pay

We believe in being upfront about pay and helping you make informed decisions about your career. The annual pay range for this role is $90,000-$100,000 CAD, inclusive of base salary and target incentive pay. We understand that great talent comes in many forms, each with unique skills, experience, and potential. Your salary will be tailored to reflect the experience you bring and the impact you’re ready to have on this role.

Why Teranet

We may be a global innovator in electronic services and solutions who operate one of the most advanced and secure registration systems in the world, but we’re so much more than that!

Our Extraordinary People.

Together, we are passionate, driven, resourceful, and authentic.

Growth Opportunities.

We not only encourage a culture of openly talking about our career aspirations but one where we truly invest in the continuous learning, development, and growth of our people.

Our Work Environment.

We believe in cultivating a work environment that makes our people feel comfortable, engaged, appreciated, and happy.

Company Culture & Core Values

Our company culture and core values are the core of our identity. They define who we are, how we engage with each other and our clients, and how we conduct business every day.

At Teranet, we also know that compensation extends far beyond a pay cheque. Along with your cash compensation, we offer a comprehensive package which includes the following:

• 100% Employer Paid Health Benefit Plan

• Employer Matching Retirement Savings Plan

• Paid Vacation, Floater Days & Sick Leaves

• Maternity, Parental and/or Adoption Leave Top-Up Programs

• Corporate Discounts & GoodLife Group Rate Membership

• Employee Assistance Program – for you and your loved ones!

Our Human Approach to Hiring

At Teranet, we use smart technology to make hiring faster and more efficient. Artificial Intelligence (AI) tools help us review applications and identify strong matches—but the real decisions? Those are made by our awesome people.

Every interaction you’ll have, and every decision we make, is led by humans. AI may support us, but it’s human connection that drives every hire.

At Teranet, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and the communities in which we live and serve.  If you require accommodation during the recruitment and selection process, please let us know and we will work with you to meet your needs.

Come As You Are.  We Like You that Way!