Technical Product Manager

Technical Product Manager

Pop.Store

About the role

Our Product and Delivery teams work at the intersection of customer needs, technology, and execution - turning complex problems into clear, customer-focused solutions. We operate in a fast-moving Agile environment where priorities evolve quickly, and success depends on strong communication, thoughtful planning, and close collaboration across product, design, and engineering. We value curiosity, structured thinking, and a strong discovery mindset to ensure we are solving the right problems.

The Product Manager will own sprint planning, backlog grooming, and velocity tracking using tools such as Jira or Azure Boards, while leading requirement gathering and translating customer needs and product roadmaps into clear, actionable specifications. This role requires a solid understanding of AWS, API-driven platforms, and microservices from a product perspective, enabling effective partnership with engineering teams without direct development responsibilities. Familiarity with AI/ML and GenAI concepts, a strong grasp of product design principles, and excellent stakeholder management skills are critical to driving alignment and delivering high-quality, impactful products.

• Own the AI product backlog, translating strategy and roadmaps into clear epics, user stories, workflows, and acceptance criteria
• Lead sprint planning, backlog grooming, and delivery rituals to maintain focus, velocity, and predictable outcomes
• Partner closely with engineering, ML, and data teams to ensure requirements are clear, dependencies are managed, and delivery stays on track
• Serve as the product bridge between engineering, data science, AI research, and business stakeholders—balancing feasibility, user value, and impact
• Use cursor-based rapid prototyping and lightweight technical exploration to validate ideas, accelerate discovery, and unblock teams
• Apply strong code literacy to understand implementations, reason about trade-offs, and help resolve product and delivery challenges
• Review and validate AI feature delivery against acceptance criteria, expected behavior, quality, and performance standards
• Incorporate customer insights, usage data, and emerging AI capabilities into continuous product iteration
• Communicate progress, risks, and trade-offs clearly to cross-functional stakeholders including GTM, Sales, Support, and Leadership
• Define and track success metrics for AI products across adoption, user experience, model effectiveness, and delivery timelines
• Ensure responsible AI development by aligning with data security, privacy, and ethical AI standards
• Contribute to planning decisions around sequencing, experimentation, and release readiness
   

• 6+ years of experience in Product Management or Product Ownership, delivering technically complex, customer-facing products
• Proven experience working as an AI Product Manager, Technical PM, or in a closely related role
• Strong fluency in Agile delivery using tools such as Jira or Azure Boards
• Solid understanding of AI/ML and GenAI concepts from a product, capability, and use-case perspective
• Conceptual knowledge of AWS, microservices, and API-driven platforms sufficient to partner effectively with engineering teams
• Experience with rapid prototyping tools and cursor-based workflows to test assumptions and accelerate decision-making
• Ability to read, understand, and reason about code to drive better product decisions without owning implementation
• Strong analytical mindset with the ability to define success metrics and use data to guide prioritization
• Excellent stakeholder management and communication skills across technical and non-technical audiences
• A bias for action, clarity, and accountability in fast-paced environments

About CommentSold

CommentSold is the North American leader in live selling technology (ranked by G2), having enabled over 7,000 small to mid-sized retailers with live-selling tools, generating over 166 million items sold with $3.8B+ in lifetime GMV. CommentSold’s technology continues to provide businesses and creators of all sizes with best-in-class solutions for delivering engaging live video commerce experiences across all of their sales channels simultaneously. CommentSold moved into direct-to-consumer commerce via the acquisition of assets of Popshoplive, a community-driven livestream shopping marketplace app at the intersection of social, e-commerce and entertainment. In 2022, CommentSold debuted its lightweight video commerce plugin technology, Videeo, which gives any retailer or brand the ability to embed and go live with engaging, branded live video commerce experiences within days by easily integrating into an existing e-commerce stack.