Technical Product Manager

Summary
Join Brivo, the global leader in cloud-based access control, as a strategic Technical Product Manager to lead our partnership and API ecosystem in a fast-paced SaaS B2B environment. In this role, you will bridge the gap between business goals and technical execution, crafting the roadmap for integrations that power over 600 million square feet of smart spaces. You will be responsible for crafting the technical vision and implementation details for these critical third-party integrations, ensuring seamless functionality and maximum value for our customers. 
This is a hybrid position that requires regular on-site collaboration at our Bethesda, MD headquarters.
Responsibilities

• Collaborate with Engineering Leads and Architects to define the long-term technical vision for partnership integrations and API ecosystems, ensuring scalability and security.
• Translate business goals and partner requirements into detailed technical specifications, user stories, and API definitions for development teams.
• Contribute to the overall product roadmap by identifying high-value integration opportunities and prioritizing technical debt alongside feature development to align with Brivo’s business goals.
• Manage the end-to-end delivery of integrations, from technical discovery and feasibility assessments to launch and maintenance.
• Define clear acceptance criteria and work with QA/Automation engineers to ensure comprehensive test coverage for integrations (replacing the manual writing of unit tests).
• Own the creation and maintenance of technical documentation, including API guides and integration schemas, to support internal developers and external partners.
• Monitor integration health and usage metrics using data analysis tools to proactively identify bottlenecks and prioritize technical improvements.
• Act as the primary technical liaison for partners, conducting technical discovery to ensure system compatibility and smooth data exchange.
• Serve as the internal subject matter expert on industry standards for API protocols, security patterns, and emerging integration technologies.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or Business; an MBA or technical certification is a plus.
• 8+ years of experience in Product Management, with at least 3 years specifically focused on technical products, API platforms, or backend integrations in a SaaS B2B environment.
• Deep familiarity with Agile/Scrum methodologies and experience working directly with engineering squads to groom backlogs and plan sprints.
• Strong understanding of RESTful APIs, web services, and JSON. Capable of reading API documentation and using tools like Postman, Swagger, or Insomnia to validate functionality.
• Proficiency in SQL or data visualization tools (e.g., Tableau, Looker) to query data and make evidence-based roadmap decisions.
• Familiarity with cloud infrastructure (AWS/Azure), authentication standards (OAuth, SSO), and security best practices.
• Excellent communication skills with the ability to translate complex technical concepts into business value for non-technical stakeholders and executives.
• Proven track record of defining and managing technical product roadmaps that align with business goals.
• Strong project management skills with the ability to prioritize competing integration requests and drive them to completion.
• Willingness to travel if needed to represent the product and participate in key customer, sales, and industry events (e.g., trade shows, annual sales kick-offs, or user conferences).

The compensation package for this full-time position offers an annual base salary of $150,000 - $160,000. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition to cash compensation (base salary and, where applicable, incentive or overtime pay), Brivonians may be eligible for a benefits and perks package tailored to their work location. Learn more at www.brivo.com/about/careers.