Product Manager - Infrastructure/Managed Services

What You’ll Do:

• Define, manage, and execute product strategies across multiple service classes, ensuring alignment with Summit’s business goals and product objectives. 
• Partner with Product Operations to streamline workflows, accelerate validation cycles, and improve decision velocity. 
• Collaborate with cross-functional teams, including marketing, sales, engineering, project management, and product management, to develop and launch innovative products and solutions. 
• Lead the end-to-end product lifecycle across a broad and evolving portfolio, from planning and execution to validation and iteration. 
• Manage and prioritize collaborative timelines for product development and release cycles. 
• Establish and track product goals and KPIs to guide execution and measure success. 
• Communicate regularly with stakeholders, providing updates on product development progress, key milestones, and any risks or issues. 
• Use data and customer feedback to refine roadmap execution and drive continuous improvement. 
• Incorporate market research and competitive analysis to support strategic planning and prioritization. 
• Apply your knowledge of data center services, managed cloud platforms, virtual desktop infrastructure, and cybersecurity solutions to guide product decisions and cross-functional planning. 
• Prioritize product initiatives based on customer value, business impact, and team capacity. 
• Utilize Jira, Confluence, and other internal tooling to ensure effective cross-functional collaboration and efficient product roadmap delivery. 

What You’ll Deliver:

• Develop new product features in alignment with business objectives and in coordination with technical teams, validated through cross-functional collaboration. 
• Ensure technically sound product decisions are made and provide product guidance, contributing to platform integrity and service reliability. 
• Launch products with a complete go-to-market strategy, including sales enablement, positioning, and marketing collateral. 
• Own and publish a transparent roadmap with regular progress updates, collaborating with project management to track milestones and communicate status. 
• Produce insights and recommendations from analytics and customer feedback that directly inform product roadmap decisions. 
• Ensure product scope and priorities are aligned and documented through stakeholder collaboration. 
• Introduce measurable improvements to product lifecycle processes that enhance speed, quality, and cross-team efficiency. 

You’ll Thrive in This Role If You:

• 2–5 years of experience in product management or related roles, with a strong understanding of the full product lifecycle, particularly within technology services such as data center services, managed cloud platforms, and virtual desktop infrastructure. 
• Strong communication, organizational, and problem-solving skills to coordinate cross-functional work and drive product momentum. 
• Demonstrated ability to build alignment across departments and guide initiatives from strategy to launch. 
• Customer-centric mindset with the ability to advocate for user needs while balancing technical feasibility and business goals. 
• Technical fluency in modern infrastructure, product development practices, and systems for scalable delivery. 
• Experience contributing to internal enablement materials, documentation, or go-to-market planning. 

Bonus Points:

• Familiarity with the Pragmatic Institute framework or similar product management methodologies. 
• Hands-on experience with Jira and Confluence or related product collaboration tools. 
• Knowledge of cloud platforms such as AWS or Azure. 
• Understanding of enterprise software, SaaS, or hosting environments such as AWS or Azure. 
• Advanced data analytics skills to support product decision-making. 

At Summit, our culture and core values are important to us. As a diverse team of passionate pathfinders, we deliver on the promise of technology. If this sparks your interest, we'd love to chat with you!

• Empower our people  
• Constant elevation  
• Customer first  
• Focus on outcomes  
• Embrace curiosity 

Benefits: Summit offers a total rewards package designed to support you at work, at home, and everywhere in between. Here’s a look at what’s included:

• Flexible Time Off (yes, really)  
• Health, Dental, and Vision Insurance — with HSA/HRA options  
• 401(k) with 4% employer match  
• Life Insurance and Long-Term Disability coverage  
• Free employee colocation and cloud account  
• A fun, casual work environment where you can be yourself  


Your recruiter will walk you through all the details — and a few extras we didn’t list here.