Technical Product Manager

Purpose of the role

To collaborate with product owners and other technical teams involved in the product development process and utilise their knowledge of the bank’s technologies to enact the vision defined in the product roadmap. 

Accountabilities

• Provision of subject matter expertise to support the collaboration between the product owner and the technical side of product development.
• Support the development and implementation of the product strategy and vision defined in the product roadmap and communicate them with the relevant stakeholders and the development team.
• Collaboration with internal stakeholders to gather and prioritise product requirements and features based on business value and feasibility that are well defined, measurable and secure.
• Development and implementation of assessments to ensure continuous testing and improvement of product quality and performance.
• Monitoring of product performance to identify opportunities for optimisation that meets the banks performance standards.
• Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improve product development and delivery.

Vice President Expectations

• Contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures.
• Be a subject matter expert within own discipline and will guide technical direction. Lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. Train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join Barclays as a Technical Product Manager owning Physical Devices to own and lead the lifecycle and strategic direction of global physical end-user devices (laptops, trader desktops, tablets, and VIP devices). In this key role within GTIS Workspace and Collaboration, you'll own the product vision, manage vendors and stakeholders, and work cross-functionally to align device solutions with business needs. You will partner closely with engineering, operations, security, procurement, and our business units to deliver a high-performing, secure and colleague-centric device experience. The ideal candidate will have strong experience in product management, device lifecycle strategy and stakeholder engagement within a highly regulated enterprise environment.

To be successful in this role, you will need the following:

• Experience as a Product Manager serving critical technology-driven products.
• Ability to translate business objectives into actionable product requirements and development roadmaps.
• Knowledge of Agile methodologies within a Product Development Lifecycle.
• Strong knowledge of enterprise hardware ecosystems (Windows/Mac laptops, desktops, peripherals).
• Experience working with global OEMs and hardware suppliers (Dell, HP, Lenovo, Apple).
• Familiarity with device management tools (Microsoft Intune, Jamf, Workspace ONE).
• Hands-on experience managing physical device products and collaborating with end users.
• Excellent stakeholder management, communication and cross-functional collaboration skills.

Other highly valued skills include:

• Experience in financial services or large multinational corporation.
• Familiarity with Device as a service models (DaaS) or virtual desktop infrastructure (VDI).
• Proficiency in using JIRA or similar product/project management tools for tracking progress and aligning teams.

You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

The successful candidate can either be based in Glasgow Campus or Knutsford (Radbroke Hall).